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- Tasks: Engage with customers and ensure top-notch service in a vibrant retail environment.
- Company: A friendly regional retail cooperative in Norwich focused on community engagement.
- Benefits: Flexible hours, discounts, and extensive employee support programmes.
- Why this job: Join a motivated team and make a difference in your local community.
- Qualifications: Friendly, reliable, and eager to learn with strong communication skills.
- Other info: Great opportunities for personal growth and development.
The predicted salary is between 13000 - 16000 £ per year.
A regional retail cooperative in Norwich is seeking a dedicated Customer Service Assistant to support their store's customer service excellence. The role involves working within a motivated team to engage with the local community and ensuring high standards of product availability and presentation.
Candidates should be friendly, reliable, and eager to learn, with essential communication skills.
This position offers benefits including discounts, flexible working patterns, and extensive employee support programs.
Customer Service Assistant - Flexible Hours, Perks & Growth in Norwich employer: East of England Cooperative
Contact Detail:
East of England Cooperative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Flexible Hours, Perks & Growth in Norwich
✨Tip Number 1
Get to know the company! Research their values and community involvement. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your communication skills! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident and ready to tackle any questions they throw your way.
✨Tip Number 3
Be yourself! The team is looking for friendly and reliable individuals, so let your personality shine through. Share your enthusiasm for learning and how you can contribute to their customer service excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the perks and growth opportunities we offer right there, making it easier for you to see how you fit in.
We think you need these skills to ace Customer Service Assistant - Flexible Hours, Perks & Growth in Norwich
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV.
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experiences that showcase your communication skills. We love seeing how you've engaged with customers and contributed to a team!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. We’re looking for candidates who are eager to learn and grow, so highlight any relevant skills or experiences that align with our values.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at East of England Cooperative
✨Know the Company
Before your interview, take some time to research the regional retail cooperative. Understand their values, mission, and how they engage with the local community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Assistant, strong communication is key. Prepare examples from your past experiences where you effectively engaged with customers or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Emphasise Your Reliability
Being reliable is crucial for this role. Be ready to discuss your punctuality, commitment to previous jobs, and how you handle responsibilities. Sharing specific instances where you went above and beyond can really highlight your dependability.
✨Ask About Growth Opportunities
This position offers growth potential, so don’t hesitate to ask about it during your interview. Inquiring about training programs or career advancement shows that you’re eager to learn and develop within the company, which is a great trait for any employer.
