Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support your store in delivering top-notch customer service and engaging with the community.
- Company: Join the East of England Co-op, a friendly and supportive workplace.
- Benefits: Enjoy competitive pay, 20% store discount, and 22 days holiday.
- Why this job: Be part of a motivated team and make a difference in customers' lives.
- Qualifications: Must be friendly, reliable, and have basic numeracy and IT skills.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
The predicted salary is between 11 - 16 £ per hour.
Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.
You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.
Normal working pattern for these roles:
- Role 1: Friday 4pm - 10pm
- Role 2: Saturday 2pm - 8pm
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
The person we are looking for:
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Willing to learn and adapt
- Have a basic level of numeracy, literacy, and IT Skills
Over 18 roles: Due to the nature of the role and its requirements, applicants will need to be aged 18 years or over to apply for this position.
Perks of the job: At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday
Customer Service Assistant - 1 Hasketon Road, Woodbridge employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - 1 Hasketon Road, Woodbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the East of England Co-op. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be friendly and approachable. Try role-playing common customer scenarios with a friend or family member to boost your confidence and improve your responses.
✨Tip Number 3
Show off your positive attitude! During interviews, let your enthusiasm shine through. Share examples of how you've tackled challenges with a smile and how you’ve contributed to a team environment. Positivity is contagious, and employers love it!
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly. Plus, it shows that you're proactive and keen to join our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Service Assistant - 1 Hasketon Road, Woodbridge
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and approachable nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your words.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. Mention your effective communication skills and any experience that shows you're a reliable team player.
Keep It Clear and Concise: We appreciate clarity! Keep your sentences short and to the point. This makes it easier for us to see why you’d be a great fit for the Customer Service Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at East of England Coop
✨Know the Company
Before your interview, take some time to research the East of England Co-op. Understand their values, mission, and what makes them unique in the community. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Customer Service Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've demonstrated effective communication and problem-solving skills. Think about times when you turned a negative customer experience into a positive one!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a neat and professional look that reflects the friendly and approachable nature they’re looking for in a CSA. It shows respect for the opportunity and sets a positive tone.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This demonstrates your engagement and eagerness to learn, which aligns perfectly with the qualities they value.