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- Tasks: Support our store by delivering top-notch customer service and engaging with the community.
- Company: Join the East of England Co-op, a friendly and supportive workplace.
- Benefits: Enjoy competitive pay, 20% discount in stores, and 22 days holiday.
- Why this job: Gain valuable experience in customer service while working in a vibrant team.
- Qualifications: Friendly, reliable, and willing to learn with basic numeracy and IT skills.
- Other info: Flexible hours for part-time roles, perfect for students!
The predicted salary is between 11 - 16 £ per hour.
Come and join our team! Are you interested in working in our brand new West Mersea store? Well, here is your chance. Over the next couple of months, we will be working to reopen our doors to the local community, and this is an ideal opportunity for you to gain valuable experience in customer service.
We are looking for 8 part time colleagues to work 10 hours per week for a fixed period of 6 months. Submit your application now and be sure to tell us what hours work for you.
As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business. Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
The person we are looking for:
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Willing to learn and adapt
- Have a basic level of numeracy, literacy, and IT Skills
Our co-op will only recruit individuals who have passed the school leaver’s age.
Perks of the job:
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday
Customer Service Assistant - Barfield Road, West Mersea employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Barfield Road, West Mersea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the East of England Co-op. Understanding their values and community involvement will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle various situations during your interview.
✨Tip Number 3
Be yourself! The team is looking for friendly and approachable individuals, so let your personality shine through. Share your experiences and how they’ve shaped your positive attitude and willingness to learn.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at the West Mersea store.
We think you need these skills to ace Customer Service Assistant - Barfield Road, West Mersea
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re looking for someone who fits in with our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Mention your effective communication skills and any experience that shows you're a reliable team player. This helps us see why you’d be a great fit for our Customer Service Assistant role.
Show Your Enthusiasm: We love seeing candidates who are engaged and self-motivated! In your application, express your excitement about working in our new West Mersea store and how you can contribute to delivering high standards of customer service. Let us know why this opportunity matters to you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to review all the info about the position before hitting send!
How to prepare for a job interview at East of England Coop
✨Know the Company
Before your interview, take some time to research the East of England Co-op. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, your ability to engage with customers is key. Prepare examples from your past experiences where you've provided excellent service or resolved issues. This will demonstrate your capability and enthusiasm for the role.
✨Be Ready to Discuss Availability
Since the role requires flexibility, be clear about your availability during the interview. Think about the hours you can work and be honest about your commitments. This shows reliability and helps the employer see how you fit into their schedule.
✨Bring a Positive Attitude
A friendly and approachable demeanour goes a long way in customer service roles. During the interview, let your positive attitude shine through. Smile, maintain eye contact, and engage with the interviewer to create a welcoming atmosphere.
