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- Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
- Company: Join the East of England Co-op, a community-focused organisation dedicated to local causes and employee growth.
- Benefits: Enjoy competitive pay, 20% store discount, flexible shifts, and extensive training opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills in a fast-paced setting.
- Qualifications: Previous leadership experience and strong communication skills are essential; retail experience is a plus.
- Other info: Flexible working patterns available to accommodate your commitments, including study or other jobs.
Team Manager
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description for the role here.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13.71 per hour – Total Vacancy Hours: 39Location: Ulster Avenue, Ipswich, IP1 5JS IP1 5JS
Team Manager - Ulster Avenue, Ipswich employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Ulster Avenue, Ipswich
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to build relationships with local causes and events, so showing your knowledge and commitment to the area can set you apart.
✨Tip Number 2
Demonstrate your leadership skills in previous roles, even if they weren't in retail. Share specific examples of how you've motivated and supported a team, as this will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of instances where you've had to make quick decisions or adapt to changing circumstances, as this is crucial for the role.
✨Tip Number 4
Showcase your communication skills by engaging with current employees or visiting the store. This not only gives you insights into the company culture but also demonstrates your proactive approach to understanding the role.
We think you need these skills to ace Team Manager - Ulster Avenue, Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous leadership experience and any relevant skills that align with the role of Team Manager. Use specific examples to demonstrate how you've supported and motivated others in past positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to adapt in a fast-paced environment. Mention your commitment to community involvement and how you can contribute to the store's success.
Highlight Interpersonal Skills: In your application, emphasise your great interpersonal and communication skills. Provide examples of how you've built relationships with colleagues and customers in previous roles, as this is crucial for the Team Manager position.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to lead a team and make a positive impact in the local community. Employers appreciate candidates who are genuinely interested in the role and the company’s values.
How to prepare for a job interview at East of England Coop
✨Show Your Leadership Skills
As a Team Manager, demonstrating your leadership experience is crucial. Be prepared to share specific examples of how you've motivated and supported team members in the past, highlighting your ability to foster a positive work environment.
✨Emphasise Adaptability
Food retail is fast-paced and ever-changing. During the interview, discuss situations where you've had to adapt quickly to new challenges or priorities. This will show that you can thrive in a dynamic environment.
✨Highlight Community Engagement
Since the role involves influencing the local community, be ready to talk about any previous experiences you've had with community involvement or initiatives. This demonstrates your commitment to making a positive impact beyond just the store.
✨Prepare for Customer Service Scenarios
Excellent customer service is key in this role. Think of examples where you've gone above and beyond for customers or resolved conflicts effectively. This will showcase your interpersonal skills and dedication to customer satisfaction.
