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- Tasks: Lead and support your team while ensuring excellent customer service in a fast-paced environment.
- Company: Join the East of England Co-op, a community-focused food retailer dedicated to local causes.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and comprehensive wellbeing support.
- Why this job: Make a real impact on your team and community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills are essential.
- Other info: Flexible working patterns to accommodate your commitments, including study or other jobs.
Team Manager
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description for the role here.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13.71 per hour – Total Vacancy Hours: 39Location: Saxon House, 27 Duke Street, Chelmsford, CM1 1HT CM1 1HT
Team Manager - Saxon House, 27 Duke Street, Chelmsford employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Saxon House, 27 Duke Street, Chelmsford
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to build relationships with local causes and events, so understanding what matters to your community will help you stand out.
✨Tip Number 2
Showcase your leadership skills in previous roles, even if they were outside of retail. Highlight experiences where you've motivated or supported a team, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Think of examples where you've had to make quick decisions or adapt to changing circumstances, as this is key in food retail.
✨Tip Number 4
Engage with current employees or reach out on platforms like LinkedIn to gain insights about the company culture and expectations. This can give you an edge during interviews and show your genuine interest.
We think you need these skills to ace Team Manager - Saxon House, 27 Duke Street, Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous leadership experience and any relevant skills that align with the role of Team Manager. Emphasise your ability to support and motivate others, as well as your commitment to excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the local community through the role.
Showcase Adaptability: Since the food retail environment is fast-paced and ever-changing, provide examples in your application that demonstrate your ability to adapt, prioritise, and make quick decisions under pressure.
Highlight Interpersonal Skills: Given the importance of building relationships with colleagues and the local community, ensure you highlight your great interpersonal and communication skills in both your CV and cover letter.
How to prepare for a job interview at East of England Coop
✨Show Your Leadership Skills
As a Team Manager, demonstrating your leadership experience is crucial. Be prepared to share specific examples of how you've successfully led a team in the past, focusing on your ability to motivate and support others.
✨Emphasise Adaptability
Food retail is fast-paced and ever-changing. Highlight your ability to adapt to new situations and make quick decisions. Share instances where you've successfully navigated challenges or changes in your previous roles.
✨Demonstrate Customer Service Commitment
The role requires a genuine commitment to excellent customer service. Prepare to discuss how you've gone above and beyond for customers in the past and how you plan to maintain high standards in the branch.
✨Build Community Connections
Since the role involves engaging with the local community, think about ways you've previously built relationships in your work environment. Be ready to discuss how you would support local causes and events to enhance community ties.