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- Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
- Company: Join the East of England Co-op, a community-focused organisation dedicated to local causes and employee growth.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and comprehensive wellbeing support.
- Why this job: Make a real impact in your community while developing your leadership skills in a fast-paced setting.
- Qualifications: Previous leadership experience and strong communication skills are essential; retail experience is a plus.
- Other info: Flexible working patterns to accommodate your commitments, whether studying or other jobs.
Team Manager
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description for the role here.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13.71 per hour – Total Vacancy Hours: 39Location: High Street, Kelvedon, CO5 9AE CO5 9AE
Team Manager - High Street, Kelvedon employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - High Street, Kelvedon
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to support local causes, so understanding what matters to your community can help you stand out during discussions.
✨Tip Number 2
Showcase your leadership skills in your interactions. Whether it's through networking or during interviews, demonstrate how you've motivated and supported teams in the past, even if it wasn't in a retail environment.
✨Tip Number 3
Prepare to discuss your adaptability and decision-making skills. The role requires quick thinking in a fast-paced environment, so think of examples where you've successfully navigated challenges or changes.
✨Tip Number 4
Engage with current employees or reach out on platforms like LinkedIn. Understanding their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Team Manager - High Street, Kelvedon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and skills that align with the Team Manager role. Emphasise your ability to support and motivate others, as well as your commitment to excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for team management and community involvement. Mention specific examples of how you've successfully led teams or contributed to local causes in the past.
Highlight Adaptability: In your application, demonstrate your ability to adapt to fast-paced environments. Provide examples of situations where you made quick, smart decisions under pressure, which is crucial for this role.
Showcase Interpersonal Skills: Since great interpersonal and communication skills are essential for this position, include instances where you've built strong relationships with colleagues or customers. This will help illustrate your fit for the role.
How to prepare for a job interview at East of England Coop
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your previous leadership experience. Prepare examples of how you've successfully led a team, motivated colleagues, and handled challenges in the past.
✨Emphasise Adaptability
Food retail is fast-paced and ever-changing. Be ready to discuss situations where you've had to adapt quickly, prioritise tasks, and make smart decisions under pressure.
✨Highlight Interpersonal Skills
Great communication and interpersonal skills are crucial for this role. Think of instances where you've built strong relationships with team members or customers, and be prepared to share these stories.
✨Demonstrate Commitment to Customer Service
The company values excellent customer service. Prepare to discuss your approach to ensuring customer satisfaction and any relevant experiences that showcase your commitment to providing great service.