At a Glance
- Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
- Company: Join the East of England Co-op, a community-focused organisation dedicated to supporting local causes.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and comprehensive wellbeing support.
- Why this job: Make a real impact in your community while developing your leadership skills in a fun, fast-paced setting.
- Qualifications: Previous leadership experience and strong communication skills are essential; retail experience is a plus.
- Other info: Flexible working patterns available to accommodate your commitments, whether studying or other jobs.
Team Manager
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description attached to the bottom of this webpage.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus
Team Manager - 87 Lovelace Road, North Park Avenue, Norwich employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - 87 Lovelace Road, North Park Avenue, Norwich
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to build relationships with local causes and events, so understanding what matters to your community will help you stand out.
✨Tip Number 2
Showcase your leadership skills in your interactions. Whether it's through networking or during interviews, demonstrate how you've successfully motivated and supported teams in the past, even if it wasn't in a retail environment.
✨Tip Number 3
Prepare to discuss your adaptability and decision-making skills. The role requires quick thinking in a fast-paced environment, so think of examples where you've had to make smart decisions under pressure.
✨Tip Number 4
Engage with current employees or reach out on platforms like LinkedIn. Understanding their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Team Manager - 87 Lovelace Road, North Park Avenue, Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous leadership experience and any relevant skills that align with the Team Manager role. Use specific examples to demonstrate how you've supported and motivated others in past positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to adapt in a fast-paced environment. Mention your commitment to community involvement and how you can contribute to local causes.
Highlight Interpersonal Skills: In your application, emphasise your great interpersonal and communication skills. Provide examples of how you've built relationships with colleagues and customers in previous roles.
Showcase Flexibility and Decision-Making: Demonstrate your flexibility and ability to make quick, smart decisions. Include instances where you've successfully managed challenges or changes in a work environment, showing that you're ready for the dynamic nature of food retail.
How to prepare for a job interview at East of England Coop
✨Show Your Leadership Skills
As a Team Manager, demonstrating your leadership experience is crucial. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and support others.
✨Emphasise Adaptability
Food retail is fast-paced and ever-changing. Be ready to discuss situations where you've had to adapt quickly to new challenges or priorities, showcasing your decision-making skills under pressure.
✨Highlight Community Engagement
This role involves influencing the local community. Think of ways you've previously engaged with your community or supported local causes, and be prepared to share these experiences during the interview.
✨Demonstrate Customer Service Commitment
Great customer service is key in this role. Prepare to discuss your approach to delivering excellent service and how you would ensure your team maintains high standards in customer interactions.