At a Glance
- Tasks: Lead and support your team while ensuring excellent customer service.
- Company: Join the East of England Co-op, a community-focused food retailer.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and career growth opportunities.
- Other info: Flexible working patterns to accommodate your commitments.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills are essential.
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description for the role here.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13.71 per hour - Total Vacancy Hours: 24Location: 77-79 Coopers Lane, Clacton on Sea, CO15 2BX CO15 2BXTeam Manager - 77-79 Coopers Lane, Clacton on Sea employer: East of England Coop
At the East of England Co-op, we pride ourselves on being an exceptional employer that prioritises the growth and well-being of our colleagues. With a strong commitment to career development through award-winning training programmes, competitive pay, and a supportive work culture, you will thrive in a dynamic environment where your contributions make a real difference in the community. Enjoy generous benefits, including discounts, flexible working arrangements, and a focus on employee recognition, all while working in the vibrant setting of Clacton on Sea.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - 77-79 Coopers Lane, Clacton on Sea
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to build relationships within the community, so understanding local causes and events can give you an edge in your application.
✨Tip Number 2
Showcase your leadership skills in your interactions. Whether it's during networking events or informal meet-ups, demonstrate how you've motivated and supported teams in the past to highlight your suitability for the role.
✨Tip Number 3
Research the company culture and values. Understanding what the East of England Co-op stands for will help you align your approach and show that you're a great fit for their team-oriented environment.
✨Tip Number 4
Prepare to discuss your adaptability and decision-making skills. In a fast-paced retail environment, being able to provide examples of how you've successfully navigated challenges will set you apart from other candidates.
We think you need these skills to ace Team Manager - 77-79 Coopers Lane, Clacton on Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous leadership experience and any relevant skills that align with the Team Manager role. Use specific examples to demonstrate how you've supported and motivated others in past positions.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to adapt in a fast-paced environment. Mention your commitment to community involvement and how you can contribute to the local store's success.
Highlight Interpersonal Skills:In your application, emphasise your great interpersonal and communication skills. Provide examples of how you've built relationships with colleagues and customers in previous roles, as this is crucial for the Team Manager position.
Showcase Flexibility and Decision-Making:Demonstrate your flexibility and ability to make quick, smart decisions in your application. Share instances where you've successfully managed changing priorities or faced challenges, showcasing your problem-solving skills.
How to prepare for a job interview at East of England Coop
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your previous leadership experience. Be prepared to share specific examples of how you've motivated and supported your team in the past, highlighting your ability to adapt and make quick decisions.
✨Emphasise Customer Service Commitment
This role requires a genuine commitment to great customer service. During the interview, discuss your approach to ensuring excellent service and how you would handle challenging customer situations to maintain high standards.
✨Demonstrate Flexibility and Adaptability
Food retail is fast-paced and ever-changing. Be ready to discuss how you've successfully adapted to new challenges in previous roles, showcasing your ability to prioritise tasks and make smart decisions under pressure.
✨Build Relationships with the Community
The role involves engaging with the local community. Share any experiences you have in building relationships or supporting local causes, as this will show your commitment to the community and align with the company's values.
