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- Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
- Company: Join the East of England Co-op, a community-focused organisation dedicated to supporting local causes.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and comprehensive wellbeing support.
- Why this job: Make a real impact on your team and community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills are essential.
- Other info: Flexible working patterns to accommodate your commitments, including study or other jobs.
Come and join our team! As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team. Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
What you’ll be doing:
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for:
- Previous leadership experience
- Ability to support and motivate others
- Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job:
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13 per hour - Total Vacancy Hours: 30
Location: 93 - 95 Wood Road, Heybridge, Maldon, CM9 7AS
Team Manager employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to build relationships with local causes and events, so understanding what matters to your community will help you stand out.
✨Tip Number 2
Showcase your leadership skills in your interactions. Whether it's during networking events or informal meet-ups, demonstrate how you can motivate and support others, as this is key for the role.
✨Tip Number 3
Prepare to discuss your adaptability and decision-making skills. In a fast-paced environment like food retail, being able to share examples of how you've successfully navigated change will be crucial.
✨Tip Number 4
Engage with current employees if possible. Understanding their experiences and insights about the company culture and expectations can give you an edge in your application process.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and skills that align with the Team Manager role. Emphasise your ability to support and motivate others, as well as your commitment to excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for team management and community involvement. Mention specific examples of how you've previously led teams or contributed to local causes, demonstrating your fit for the role.
Highlight Adaptability: In your application, emphasise your ability to adapt to fast-paced environments. Provide examples of situations where you made quick, smart decisions under pressure, which is crucial for a role in food retail.
Showcase Interpersonal Skills: Since great interpersonal and communication skills are essential for this position, include instances where you've successfully built relationships with colleagues or customers. This will help illustrate your suitability for the Team Manager role.
How to prepare for a job interview at East of England Coop
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your previous leadership experience. Be ready to share specific examples of how you've motivated and supported your team in the past, highlighting your ability to adapt and make quick decisions.
✨Emphasise Customer Service Commitment
This role requires a genuine commitment to great customer service. Prepare to discuss how you've gone above and beyond for customers in previous roles, and think about ways you can enhance the customer experience in this new position.
✨Demonstrate Flexibility and Adaptability
Food retail is fast-paced and ever-changing. Be prepared to talk about situations where you've had to adapt quickly to new challenges or priorities, showcasing your problem-solving skills and ability to thrive in dynamic environments.
✨Build Connections with the Community
Since the role involves engaging with the local community, think about how you can contribute to local causes and events. Share any relevant experiences you have in community engagement or building relationships that could benefit the store.
