At a Glance
- Tasks: Lead and support your team while ensuring excellent customer service.
- Company: Join the East of England Co-op, a community-focused food retailer.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and career growth opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills are essential.
- Other info: Flexible working patterns to accommodate your commitments.
The predicted salary is between 27360 - 33600 £ per year.
Come and join our team! As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team. Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
What you’ll be doing:
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for:
- Previous leadership experience
- Ability to support and motivate others
- Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job:
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13 per hour - Total Vacancy Hours: 39
Location: Saxon House, 27 Duke Street, Chelmsford, CM1 1HT
Team Manager employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to build relationships with local causes and events, so understanding what matters to your community will help you stand out.
✨Tip Number 2
Showcase your leadership skills in previous roles. Even if you haven't worked in food retail before, demonstrating how you've successfully led teams or projects can highlight your ability to motivate and support others.
✨Tip Number 3
Prepare to discuss your adaptability and decision-making skills. The fast-paced nature of food retail means you'll need to make quick, smart decisions, so think of examples from your past experiences that illustrate this.
✨Tip Number 4
Engage with current employees or reach out on social media to learn more about the company culture. Understanding the values and expectations at StudySmarter will help you align your approach during the interview process.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and skills that align with the Team Manager role. Emphasise your ability to support and motivate others, as well as your commitment to excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for team management and community involvement. Mention specific examples of how you've previously led teams or contributed to local causes, demonstrating your fit for the role.
Highlight Adaptability: In your application, provide examples of situations where you had to adapt quickly and make smart decisions. This is crucial in a fast-paced retail environment, so show how you thrive under pressure.
Showcase Interpersonal Skills: Since great communication is key for this role, include instances where you've successfully built relationships with colleagues or customers. This will help illustrate your friendly and approachable nature.
How to prepare for a job interview at East of England Coop
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your previous leadership experience. Prepare examples of how you've successfully led a team, motivated colleagues, and handled challenges in the past.
✨Emphasise Adaptability
Food retail is fast-paced and ever-changing. Be ready to discuss situations where you've had to adapt quickly, prioritise tasks, and make smart decisions under pressure.
✨Highlight Interpersonal Skills
Great communication and interpersonal skills are crucial for this role. Think of instances where you've built strong relationships with team members or customers, and be prepared to share these stories.
✨Demonstrate Commitment to Customer Service
The company values excellent customer service. Prepare to talk about your approach to ensuring customer satisfaction and any specific examples where you went above and beyond to help a customer.