At a Glance
- Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
- Company: Join the East of England Co-op, a community-focused retailer dedicated to employee growth and local impact.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and comprehensive wellbeing support.
- Why this job: Make a difference in your community while developing leadership skills in a fast-paced setting.
- Qualifications: Previous leadership experience and strong communication skills are essential.
- Other info: Flexible working patterns to accommodate your commitments, whether studying or working elsewhere.
Team Manager
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description for the role here.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13.71 per hour – Total Vacancy Hours: 39Location: 27 Horsepond Place, Needham Market, IP6 8FS IP6 8FS
Team Manager - 27 Horsepond Place, Needham Market employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - 27 Horsepond Place, Needham Market
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to build relationships with local causes and events, so showing your knowledge and commitment to the area during your interview can set you apart.
✨Tip Number 2
Demonstrate your leadership skills through examples from your past experiences. Even if you haven't worked in food retail before, showcasing how you've successfully led teams or supported colleagues in previous roles will highlight your suitability for the position.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. The role requires quick decision-making and adaptability, so think of specific instances where you've thrived under pressure and how you prioritised tasks effectively.
✨Tip Number 4
Showcase your commitment to excellent customer service. Be ready to share stories that illustrate your dedication to customer satisfaction, as this is a key aspect of the Team Manager role and will resonate well with the hiring team.
We think you need these skills to ace Team Manager - 27 Horsepond Place, Needham Market
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and skills that align with the Team Manager role. Emphasise your ability to support and motivate others, as well as your commitment to excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for team management and community involvement. Mention specific examples of how you've previously led teams or contributed to local causes, demonstrating your fit for the role.
Highlight Adaptability: In your application, emphasise your ability to adapt to fast-paced environments. Provide examples of situations where you had to make quick decisions or prioritise tasks effectively, showcasing your problem-solving skills.
Showcase Interpersonal Skills: Since great communication is key for this role, include examples in your application that demonstrate your interpersonal skills. Discuss how you've built relationships with colleagues or customers in previous roles.
How to prepare for a job interview at East of England Coop
✨Show Your Leadership Skills
As a Team Manager, you'll need to demonstrate your leadership experience. Be prepared to share specific examples of how you've successfully led a team in the past, highlighting your ability to motivate and support others.
✨Emphasise Adaptability
Food retail is fast-paced and ever-changing. During the interview, discuss situations where you've had to adapt quickly to new challenges or priorities, showcasing your decision-making skills and flexibility.
✨Highlight Customer Service Commitment
Great customer service is key in this role. Prepare to talk about your approach to delivering excellent service and how you've gone above and beyond to meet customer needs in previous positions.
✨Build Community Connections
The role involves engaging with the local community. Share any experiences you have in building relationships within a community or supporting local causes, as this will show your commitment to the values of the company.