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- Tasks: Lead and support your team while ensuring excellent customer service.
- Company: Join the East of England Co-op, a community-focused food retailer.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and career growth opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills are essential.
- Other info: Flexible working patterns to accommodate your commitments.
Team Manager
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description for the role here.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Wagestream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13.71 per hour – Total Vacancy Hours: 39Location: 115 Crostwick Lane, Spixworth, Norwich, NR10 3AF NR10 3AF
Locations
Team Manager - 115 Crostwick Lane, Spixworth, Norwich employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - 115 Crostwick Lane, Spixworth, Norwich
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Team Manager, you'll be expected to build relationships with local causes and events, so showing your knowledge and commitment to the area can set you apart.
✨Tip Number 2
Demonstrate your leadership skills in previous roles, even if they weren't in retail. Highlight experiences where you've motivated or supported a team, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. Share specific examples of times when you've had to adapt quickly or make smart decisions under pressure, as this is key in food retail.
✨Tip Number 4
Showcase your interpersonal skills by being friendly and approachable during any interactions. This role requires great customer service, so demonstrating your commitment to this can make a strong impression.
We think you need these skills to ace Team Manager - 115 Crostwick Lane, Spixworth, Norwich
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Manager position. Highlight key skills such as leadership, communication, and customer service in your application.
Tailor Your CV: Customise your CV to reflect your previous leadership experience and any relevant skills that align with the job. Use specific examples to demonstrate how you've supported and motivated others in past roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your adaptability and decision-making skills, and explain how you can contribute to the team and community.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at East of England Coop
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your previous leadership experience. Be prepared to share specific examples of how you've motivated and supported your team in the past, highlighting your ability to drive performance and foster a positive work environment.
✨Emphasise Adaptability
Food retail is fast-paced and ever-changing. During the interview, discuss situations where you've had to adapt quickly to new challenges or priorities. This will show that you can thrive in a dynamic environment and make smart decisions on the spot.
✨Demonstrate Strong Interpersonal Skills
Great communication is key for this role. Prepare to talk about how you've built relationships with colleagues and customers in previous positions. Use examples that illustrate your friendly approach and commitment to excellent customer service.
✨Connect with the Community
The role involves influencing the local community through support for local causes. Think about ways you've engaged with your community in the past and be ready to discuss how you would continue to do so in this position. This shows your genuine interest in making a positive impact beyond just the store.