Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support your store by delivering top-notch customer service and engaging with the community.
- Company: Join the East of England Co-op, a friendly and supportive workplace.
- Benefits: Enjoy competitive pay, 20% discounts, and 22 days holiday.
- Why this job: Be part of a motivated team and make a difference in customers' lives.
- Qualifications: Friendly, reliable, and willing to learn with basic IT skills.
- Other info: Great career progression opportunities in a dynamic environment.
The predicted salary is between 12000 - 18000 £ per year.
Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.
You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.
Normal working pattern for this role:
- Monday: 9am - 6.15pm
- Tuesday: 9am - 5.45pm
- Thursday: 9am - 5.45pm
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
The person we are looking for:
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Willing to learn and adapt
- Have a basic level of numeracy, literacy, and IT Skills
Our co-op will only recruit individuals who have passed the school leaver’s age.
Perks of the job:
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday
Customer Service Assistant - Norwich Road, New Costessey, Norwich employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Norwich Road, New Costessey, Norwich
✨Tip Number 1
Get to know the company! Research the East of England Co-op and understand their values and community engagement. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be friendly and approachable. Try role-playing common customer scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to showcase your teamwork! Think of examples from your past experiences where you've worked well in a team. Highlighting your reliability and positive attitude can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our diverse team at the East of England Co-op.
We think you need these skills to ace Customer Service Assistant - Norwich Road, New Costessey, Norwich
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with our customers!
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight your effective communication skills and any experience that shows you’re a reliable team player. We love seeing how you fit into our diverse and motivated team!
Keep It Clear and Concise: While we want to know about you, it’s important to keep your application clear and concise. Use bullet points if needed and make sure to proofread for any spelling or grammar mistakes. A polished application shows us you’re engaged and self-motivated!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at East of England Coop
✨Know the Company
Before your interview, take some time to research the East of England Co-op. Understand their values, mission, and what makes them unique in the community. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Customer Service Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've demonstrated effective communication and problem-solving skills. Think about times when you turned a negative customer experience into a positive one!
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a professional yet approachable look that reflects the friendly and engaging nature of the role. Remember, you want to convey that you’re ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
