At a Glance
- Tasks: Lead and support your team while ensuring excellent customer service in a dynamic retail environment.
- Company: Join the East of England Co-op, a community-focused employer that values its colleagues.
- Benefits: Enjoy competitive pay, discounts, flexible hours, and opportunities for career growth.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous leadership experience and strong communication skills are essential.
- Other info: Flexible working patterns to accommodate your commitments, including study or other jobs.
The predicted salary is between 11 - 16 £ per hour.
Come and join our team! As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team. Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
What you’ll be doing:
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for:
- Previous leadership experience
- Ability to support and motivate others
- Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job:
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Stream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13.71 per hour - Total Vacancy Hours: 32
Location: Riverside Avenue East, Manningtree, CO11 1US
Team Manager - Riverside Avenue East, Manningtree employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Riverside Avenue East, Manningtree
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the East of England Co-op. Understanding their values and community involvement will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a challenging situation. This will help you demonstrate your previous leadership experience and how you can support and inspire others in the role.
✨Tip Number 3
Be ready to showcase your adaptability! The food retail environment is fast-paced, so prepare to discuss times when you've had to make quick decisions or prioritise tasks. This will highlight your ability to thrive in a dynamic setting.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Team Manager - Riverside Avenue East, Manningtree
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've motivated and supported others in the past, as this is key for the Team Manager role.
Be Yourself: Don’t be afraid to let your personality shine through! We’re looking for someone friendly and approachable, so share a bit about yourself and your commitment to great customer service in your application.
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the listing to show that you understand what we’re looking for and how you fit into our team at the East of England Co-op.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at East of England Coop
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style and how it aligns with the role of Team Manager. Be ready to share specific examples of how you've motivated and supported your team in the past, as this will show your potential employer that you can lead effectively.
✨Understand the Community Impact
Since the role involves influencing the local community, do a bit of research on the store's involvement in local causes and events. Bring up any ideas you have for community engagement during the interview to demonstrate your commitment to making a positive impact.
✨Showcase Your Adaptability
Food retail is fast-paced and ever-changing, so be prepared to discuss situations where you've had to adapt quickly. Share examples of how you've prioritised tasks and made smart decisions under pressure, as this will highlight your ability to thrive in a dynamic environment.
✨Emphasise Customer Service Skills
Great customer service is key in this role, so think of instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure your branch delivers excellent service and maintains high standards, as this will resonate well with the interviewers.