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- Tasks: Support your store by delivering top-notch customer service and engaging with the community.
- Company: Join the East of England Co-op, a friendly and supportive workplace.
- Benefits: Enjoy competitive pay, 20% store discount, and 22 days holiday.
- Why this job: Be part of a motivated team and make a real difference in customers' lives.
- Qualifications: Must be friendly, reliable, and have basic numeracy and IT skills.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 13 - 16 £ per hour.
As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.
You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.
Normal working pattern for this role:
- Sunday: 10am - 3pm
The person we are looking for:
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Willing to learn and adapt
- Have a basic level of numeracy, literacy, and IT Skills
Over 18 roles: Due to the nature of the role and its requirements, applicants will need to be aged 18 years or over to apply for this position.
Perks of the job:
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday
Locations
Customer Service Assistant - Market Street, East Harling, Norwich employer: East of England Coop
Contact Detail:
East of England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant - Market Street, East Harling, Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the East of England Co-op. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be friendly and approachable. Try role-playing common customer scenarios with a friend or family member to boost your confidence and improve your responses.
✨Tip Number 3
Show off your positive attitude! During the interview, let your enthusiasm shine through. Share examples of how you've tackled challenges with a smile and how you’ve contributed to a team environment in the past.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our careers page and submit your application directly. It’s a great way to ensure your application gets noticed!
We think you need these skills to ace Customer Service Assistant - Market Street, East Harling, Norwich
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight your effective communication skills and any experience that shows you're a reliable team player. We love seeing how you fit into our team!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use simple language and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at the East of England Co-op!
How to prepare for a job interview at East of England Coop
✨Know the Company
Before your interview, take some time to research the East of England Co-op. Understand their values, mission, and what makes them unique in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Customer Service Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've demonstrated effective communication and a friendly attitude. Think about times when you went above and beyond to help someone – these stories can really make you stand out!
✨Dress for Success
Even if the role is casual, dressing smartly for your interview shows that you respect the opportunity. Aim for a neat and tidy appearance that reflects the professional environment of the store. It’s all about making a great first impression!
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have a chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.