At a Glance
- Tasks: Lead and support your team while ensuring excellent customer service in a fast-paced environment.
- Company: Join a community-focused food retail company that values diversity and engagement.
- Benefits: Enjoy competitive pay, 20% store discount, 22 days holiday, and flexible working patterns.
- Why this job: Make a real impact on your team and local community while growing your leadership skills.
- Qualifications: Previous leadership experience and strong interpersonal skills are essential.
- Other info: Flexible shift patterns to accommodate your commitments, whether studying or working elsewhere.
The predicted salary is between 28800 - 43200 £ per year.
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description for the role here.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
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Leading your team and getting involved with all aspects of people management
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Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
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Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
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Make sure that your branch is operating safe and legally
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Build relationships with other stores and colleagues and the local community
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Promoting membership
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Previous leadership experience
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Ability to support and motivate others Flexible, hard-working, and confident
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Great interpersonal and communication skills
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Friendly, with a genuine commitment to great customer service
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Competitive rates of pay
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20% discount in our food stores, along with other discounts across our family of businesses
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22 days holiday (plus bank holiday entitlement) which increases with service
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5% employer pension contribution
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Death in service benefit
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Access to our colleague communications app, The Loop
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Enhanced* family leave and pay arrangements
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Opportunities to grow, with award-winning training and apprenticeship programmes
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Great deals and discounts across 100’s of high street and online retailers
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Financial wellbeing support, including Wagestream®
Check out the detail of all our colleague benefits here.
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
- Enhanced on statutory terms, subject to service criteria.
Team Manager employer: East of England Co-operative Society Limited
Contact Detail:
East of England Co-operative Society Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Show your leadership skills during the interview by sharing specific examples of how you've motivated and supported your team in the past. Highlight any coaching or mentoring experiences that demonstrate your ability to help others reach their full potential.
✨Tip Number 2
Familiarize yourself with the local community and any causes or events that are important to them. This will not only show your commitment to community engagement but also give you a chance to discuss how you can contribute positively to the store's local presence.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments and make quick decisions. Share examples from previous roles where you successfully adapted to changing circumstances or prioritized tasks effectively.
✨Tip Number 4
Emphasize your interpersonal and communication skills by preparing to engage in a friendly and open dialogue during the interview. Practice active listening and be ready to ask insightful questions about the team and branch operations.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Team Manager position. Highlight key responsibilities and required skills, such as leadership experience and great customer service, to tailor your application accordingly.
Showcase Relevant Experience: In your CV and cover letter, emphasize any previous leadership roles or experiences where you supported and motivated a team. Use specific examples to demonstrate your ability to adapt and make quick decisions in a fast-paced environment.
Highlight Community Engagement: Since the role involves influencing the local community, mention any past involvement in community events or causes. This shows that you understand the importance of building relationships beyond the store.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for customer service and team management. Address how you can contribute to maintaining high standards in the branch and supporting your colleagues effectively.
How to prepare for a job interview at East of England Co-operative Society Limited
✨Show Your Leadership Skills
As a Team Manager, you'll need to demonstrate your previous leadership experience. Share specific examples of how you've successfully led a team, provided feedback, and motivated others to achieve their best.
✨Emphasize Adaptability
Food retail is fast-paced and ever-changing. Be prepared to discuss situations where you've had to adapt quickly, prioritize tasks, and make smart decisions under pressure. This will show that you can thrive in a dynamic environment.
✨Highlight Community Engagement
Since the role involves influencing the local community, talk about any past experiences where you've engaged with local causes or events. This demonstrates your commitment to building relationships beyond just the workplace.
✨Demonstrate Excellent Customer Service
Customer service is key in this role. Prepare to share examples of how you've gone above and beyond to ensure customer satisfaction. This will highlight your genuine commitment to providing great service.