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- Tasks: Lead a vibrant branch team and ensure exceptional customer service.
- Company: Join a community-focused retailer that values local connections.
- Benefits: Enjoy competitive pay, discounts, flexible shifts, and growth opportunities.
- Why this job: Make a real impact in your community while developing leadership skills.
- Qualifications: No prior management experience needed; strong leadership and communication skills required.
- Other info: Flexible shift patterns to accommodate your commitments.
The predicted salary is between 28800 - 42000 £ per year.
If so, we are looking for two Branch Managers and we want to hear from you! This is your opportunity to step into a dynamic role where you can make a real impact. You’ll be at the center of our vibrant community, leading a successful store that serves as a cornerstone for our local residents. Join us and be part of something truly special!, * Lead and support the branch team
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Ensure that the branch delivers exceptional standards and customer service
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Growing the branch’s turnover and profitability (e.g. managing costs, including personnel)
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Make sure that the branch is operating safe and legally (including acting as the DPS)
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Establish the branch as the convenience retailer trusted most by its local community
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Build relationships with other stores, customers and Head Office/support colleagues
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Promoting membership
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You’re a proven leader with a track record of success.
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You possess a passion for retail and a commitment to delivering outstanding customer service.
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Building and motivating a high-performing team is your forte.
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You have a keen eye for detail and ensure adherence to all legal regulations.
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You embrace a dynamic retail landscape and thrive in a fast-paced environment.
Bespoke Wording
Want to know more? Take a look at our job description for the role here., You don’t necessarily need to have managed a store before – we will provide you with the training and skills you need to succeed – but you will have demonstrated first-class team leadership in previous role(s).
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Experience of working in a food retail or customer service environment
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Great interpersonal skills, able to effectively communicate with stakeholders at all levels
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Commercially astute
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A confident decision-maker
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Driven, determined and resilient
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Good level of literacy, numeracy and IT literacy
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Self-aware, with commitment to continued professional and personal development
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Competitive rates of pay
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20% discount in our food stores, along with other discounts across our family of businesses
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22 days holiday (plus bank holiday entitlement) which increases with service
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5% employer pension contribution
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Death in service benefit
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Access to our colleague communications app, The Loop
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Enhanced* family leave and pay arrangements
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Opportunities to grow, with award-winning training and apprenticeship programmes
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Great deals and discounts across 100’s of high street and online retailers
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Financial wellbeing support, including Wagestream®
Check out the detail of all our colleague benefits here.
We recognise the challenges people face trying to balance commitments both in and out of the workplace – perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
- Enhanced on statutory terms, subject to service criteria.
Branch Manager employer: East of England Co-operative Society Limited
Contact Detail:
East of England Co-operative Society Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Show your leadership skills in previous roles by sharing specific examples of how you've motivated and built high-performing teams. This will demonstrate that you have the experience we’re looking for, even if you haven't managed a store before.
✨Tip Number 2
Familiarize yourself with the local community and its needs. Understanding what makes your potential branch unique can help you establish it as a trusted convenience retailer, which is a key aspect of the role.
✨Tip Number 3
Highlight your ability to manage costs and drive profitability. Be prepared to discuss strategies you've used in the past to increase turnover and maintain exceptional customer service standards.
✨Tip Number 4
Demonstrate your commitment to personal and professional development. Share any relevant training or certifications you've pursued, as this aligns with our values and shows you're ready to grow with us.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and any relevant skills in retail or customer service. Use specific examples that demonstrate your ability to build and motivate teams, as well as your commercial acumen.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your commitment to exceptional customer service. Mention how your previous experiences align with the responsibilities of a Branch Manager and how you can contribute to the local community.
Showcase Your Interpersonal Skills: During the application process, emphasize your great interpersonal skills. Provide examples of how you've effectively communicated with stakeholders at various levels and built strong relationships in past roles.
Highlight Your Adaptability: Demonstrate your ability to thrive in a fast-paced environment. Share instances where you've successfully adapted to changes or challenges in the workplace, showcasing your resilience and decision-making skills.
How to prepare for a job interview at East of England Co-operative Society Limited
✨Show Your Leadership Skills
As a Branch Manager, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or motivated others to achieve their goals.
✨Understand the Community
Familiarize yourself with the local community and its needs. Be ready to discuss how you would establish the branch as a trusted convenience retailer and build relationships with customers and other stores.
✨Highlight Customer Service Excellence
Since exceptional customer service is a key focus, prepare to share specific instances where you went above and beyond for customers. This will showcase your commitment to delivering outstanding service.
✨Demonstrate Commercial Awareness
Be prepared to discuss how you would manage costs and drive profitability for the branch. Show that you understand the financial aspects of running a store and can make confident, informed decisions.
