Ambulance Care Assistant (Bank) - West Essex in Harlow

Ambulance Care Assistant (Bank) - West Essex in Harlow

Harlow Part-Time 11 - 16 £ / hour (est.) No working from home possible
East of England Ambulance Service

At a Glance

  • Tasks: Transport patients to appointments with care and professionalism.
  • Company: Join the East of England Ambulance Service, dedicated to patient care.
  • Benefits: Competitive pay, flexible hours, and comprehensive training provided.
  • Other info: Diverse work environment with opportunities for personal growth.
  • Why this job: Make a real difference in people's lives every day.
  • Qualifications: Full UK driving licence and customer care experience required.

The predicted salary is between 11 - 16 £ per hour.

We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities. If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you! You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.

Please ensure that your application relates to the essential criteria in the person specification. Every day is different as an ACA and you could really make a difference to our patients. Please note this is a 0 hours Casual Worker contract.

Main duties of the job

The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork. You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types. You need a full UK manual car driving licence, with one years driving experience. (Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)

Your role with EEAST PTS would start with a 3 week paid training course (Monday - Friday). The training involves clinical training to be a 'First Person on Scene', patient transport driver training, and a full uniform is provided. During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues (usually Welwyn Garden City & Barton Mills). You MUST be able to commit to undertaking the training course as outlined above.

About us

You’ll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east. At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (attached) Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification
  • Driving: Full car driving licence (max 3 penalty points on licence)
  • Experience: Experience of dealing with people, demonstrating sound customer care skills. Previous work in a caring profession. Work with public involvement.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Ambulance Care Assistant (Bank) - West Essex in Harlow employer: East of England Ambulance Service

At East of England Ambulance Service, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and encourages personal growth. As an Ambulance Care Assistant in West Essex, you will benefit from flexible working arrangements, comprehensive training, and the opportunity to make a meaningful impact on the lives of our patients in a vibrant and diverse region. Join us to be part of a dedicated team that prioritises patient care and employee well-being.

East of England Ambulance Service

Contact Details:

East of England Ambulance Service Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Ambulance Care Assistant (Bank) - West Essex in Harlow

Tip Number 1

Get to know the company! Research EEAST and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As an Ambulance Care Assistant, you'll be interacting with patients and colleagues regularly. Role-play common scenarios with friends or family to boost your confidence and refine your responses.

Tip Number 3

Be flexible and adaptable! The job can be unpredictable, so highlight your ability to handle changing situations during interviews. Share examples from past experiences where you've successfully adapted to new challenges.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the role. Don’t forget to mention your local knowledge and sense of humour in your application!

We think you need these skills to ace Ambulance Care Assistant (Bank) - West Essex in Harlow

Customer Care Skills
Communication Skills
Flexibility
Adaptability
Discretion
Teamwork
Driving Skills

Some tips for your application 🫡

Read the Job Description Thoroughly:Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and how you can tailor your application to show that you're the perfect fit!

Craft a Strong Supporting Statement:Your supporting statement is your chance to shine! Make sure you address each criterion in the person specification clearly and concisely. Use examples from your experience to demonstrate your skills and how they relate to the role.

Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A good sense of humour and a caring attitude are key for this role, so show us what makes you unique!

Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!

How to prepare for a job interview at East of England Ambulance Service

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with the job description and person specification, so you can confidently discuss how your experience aligns with their needs.

Showcase Your Customer Care Skills

Since this role involves working closely with patients, be prepared to share specific examples of your customer care experience. Highlight situations where you've demonstrated empathy, communication skills, and the ability to handle challenging situations with a positive attitude.

Flexibility is Key

The job requires adaptability, so be ready to discuss how you've successfully managed changing circumstances in previous roles. Share examples that showcase your ability to work independently or as part of a team, especially in dynamic environments.

Bring a Sense of Humour

A good sense of humour can go a long way in this role. Think of light-hearted anecdotes that reflect your personality and ability to connect with others. This will help you stand out and show that you can bring positivity to the team and the patients you serve.