EOC Clinical Advisor (Validator)

EOC Clinical Advisor (Validator)

Chelmsford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert clinical advice and support for emergency calls, ensuring safe patient care.
  • Company: Join the East of England Ambulance Service, a leader in urgent care innovation.
  • Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real difference in emergency healthcare while developing your skills in a dynamic environment.
  • Qualifications: Must be a registered nurse or paramedic with relevant experience in acute care.
  • Other info: Diverse workplace committed to inclusivity and community representation.

The predicted salary is between 36000 - 60000 £ per year.

Job summary

The Trust is looking to appoint Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Chelmsford or Norwich.

We are looking for Paramedics and nurses Nurses (Adult)

We are looking for full or part time permanent staff, for our permanent relief or Core Rotas. (Minimum 18hrs per week)

Please note an initial training period consisting of a minimum 112 hrs (3 weeks) will be required to be completed at full time hours to consolidate training and learning.

Main duties of the job

This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.

About us

You\’ll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone\’s throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 – Read the advert and the Job Description and Person Specification (attached)Step 2 – Complete the Supporting Statement – Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 – Complete the online application and upload your statement. Please note, CVs are not accepted.

Job description
Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 – Read the advert and the Job Description and Person Specification (attached)Step 2 – Complete the Supporting Statement – Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 – Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Knowledge & Experience

Essential

  • Currently has Adult Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in an acute clinical environment.
  • Experience in the field of A&E, Critical Care, Intensive Care or other relevant acute setting
  • Previous experience of face to face or telephone triage using approved clinical applications (NHS Pathways, Lowcode, Manchester Triage etc)

Able to handle distress

Essential

  • Able to deal effectively with highly distressed callers.

Personal Skills

Essential

  • High level of I.T and telephony dexterity.

Desirable

  • Good Communication Skills

Personal Aptitude

Essential

  • Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
  • Experience of audit, evaluation and Clinical Governance

Person Specification
Knowledge & Experience

Essential

  • Currently has Adult Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in an acute clinical environment.
  • Experience in the field of A&E, Critical Care, Intensive Care or other relevant acute setting
  • Previous experience of face to face or telephone triage using approved clinical applications (NHS Pathways, Lowcode, Manchester Triage etc)

Able to handle distress

Essential

  • Able to deal effectively with highly distressed callers.

Personal Skills

Essential

  • High level of I.T and telephony dexterity.

Desirable

  • Good Communication Skills

Personal Aptitude

Essential

  • Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
  • Experience of audit, evaluation and Clinical Governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

East of England Ambulance Service
Address

Norwich or Chelmsford EOC

Norwich or Chelmsford EOC

CM1 7WS

Employer\’s website #J-18808-Ljbffr

EOC Clinical Advisor (Validator) employer: East of England Ambulance Service

At East of England Ambulance Service, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and innovation. Our employees benefit from flexible working arrangements, comprehensive training, and opportunities for professional growth, all while making a meaningful impact in the community by providing vital emergency care in the vibrant regions of Chelmsford and Norwich.
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Contact Detail:

East of England Ambulance Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land EOC Clinical Advisor (Validator)

✨Tip Number 1

Get to know the role inside out! Familiarise yourself with the job description and person specification. This way, you can tailor your responses during interviews to show exactly how your experience aligns with what they're looking for.

✨Tip Number 2

Practice makes perfect! Conduct mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when discussing your clinical experience and how it relates to the EOC Clinical Advisor role.

✨Tip Number 3

Network like a pro! Connect with current employees at EEAST on LinkedIn or attend local healthcare events. This can give you insider knowledge about the company culture and potentially even a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at EEAST and ready to make a difference in patient care.

We think you need these skills to ace EOC Clinical Advisor (Validator)

Adult Nursing registration with NMC
Paramedic registration with HCPC
2 years post registration experience in an acute clinical environment
Experience in A&E, Critical Care, or Intensive Care
Telephone triage using approved clinical applications (NHS Pathways, Lowcode, Manchester Triage)
Ability to handle distress
High level of I.T and telephony dexterity
Good Communication Skills
Critical analysis skills
Knowledge of differential diagnosis
Experience of audit and evaluation
Clinical Governance

Some tips for your application 🫡

Read the Job Description Thoroughly: Before diving into your application, take a good look at the job description and person specification. This will help you understand exactly what we're looking for and how you can tailor your application to match our needs.

Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Make sure it clearly demonstrates how you meet each of the criteria in the person specification. Use specific examples from your experience to show us why you're the perfect fit for the role.

Follow the Application Process: We want to keep things simple, so make sure you follow the application steps outlined in the advert. Complete the online application and upload your supporting statement as instructed. Remember, CVs aren’t accepted, so focus on that statement!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen to join our team at StudySmarter!

How to prepare for a job interview at East of England Ambulance Service

✨Know Your Stuff

Make sure you’re well-versed in the specifics of the role. Brush up on your clinical knowledge, especially around triage and assessment protocols. Familiarise yourself with NHS Pathways and other relevant applications, as these will likely come up during your interview.

✨Showcase Your Experience

Prepare to discuss your past experiences in acute clinical environments. Be ready to share specific examples of how you've handled distressing situations or made critical decisions in high-pressure scenarios. This will demonstrate your capability and readiness for the role.

✨Practice Your Communication Skills

Since this role involves dealing with distressed callers, practice articulating your thoughts clearly and empathetically. You might want to do mock interviews with friends or colleagues to refine your communication style and ensure you can convey complex information simply.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the service is evolving. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

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