At a Glance
- Tasks: Provide clinical advice and manage 999 calls to ensure safe patient care.
- Company: Join a diverse team at EEAST, delivering urgent care across multiple counties.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Why this job: Make a real difference in emergency care while developing your clinical skills.
- Qualifications: Must be a registered Nurse or Paramedic with relevant experience.
- Other info: Opportunities for career growth and a chance to innovate in patient care.
The predicted salary is between 31300 - 37400 £ per year.
The Trust is looking to build a talent pool of appointable Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Chelmsford or Norwich as and when vacancies become available.
We are looking for Paramedics and Nurses (Nurses must have adult nursing qualifications). We are looking for full or part time permanent staff ideally to work on our core Rotas. We require a minimum of 18.75hrs per week.
There is an initial training period, of approx 3 weeks which will need to be completed on a full-time basis. Clinicians must be able to work at either our Norwich or Chelmsford Control Rooms. We cannot currently support agile or remote working for this role.
Following application if successful your application will be held for 6 months. As and when a vacancy becomes available you will be contacted and offered a position - Start dates will need to be agreed ASAP. If no vacancy becomes available within 6 months you would need to re-apply. Candidates who have applied within the last six months and were not successful should not reapply for this position.
Main duties of the jobThis role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arranging for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.
About usYou’ll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east. At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Job responsibilitiesFor a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer. If full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached). Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
For EEAST internal Candidates looking to join the Clinical Assessment Service - a £2500 incentive payment may apply please see FAQ Document for details.
Person Specification- Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
- Experience in the field of A&E, Medical or Primary Care setting.
- Previous experience of face to face or telephone triage.
- Able to deal effectively with highly distressed callers.
- High level of I.T and telephony dexterity.
- Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
- Experience of audit, evaluation and Clinical Governance.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£37,338 to £44,962 a year per annum + Incentives.
Recruitment Pool: EOC Clinical Advisor (Validator) in Chelmsford employer: East of England Ambulance Service
Contact Detail:
East of England Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Pool: EOC Clinical Advisor (Validator) in Chelmsford
✨Tip Number 1
Get to know the company! Research EEAST and understand their values, mission, and the specific role of Clinical Advisor EOC. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for interviews by practising common questions related to triage and patient care. Think about scenarios where you've had to make quick decisions under pressure, as this is key for the Clinical Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your email for any updates or opportunities that pop up in the talent pool.
We think you need these skills to ace Recruitment Pool: EOC Clinical Advisor (Validator) in Chelmsford
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description and person specification. This will help you understand exactly what we're looking for and how you can tailor your application to stand out.
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Make sure to address each criterion in the person specification clearly. Use specific examples from your experience to show how you meet our needs – we want to see your skills in action!
Keep it Professional but Personal: While we love a bit of personality, remember to keep your application professional. Use a friendly tone, but make sure your language reflects the seriousness of the role. We’re looking for someone who can connect with callers while maintaining professionalism.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at East of England Ambulance Service
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role. Brush up on your clinical knowledge, especially around triage and patient pathways. Being able to discuss your experience in A&E or primary care settings will show that you’re ready for the challenges of the job.
✨Showcase Your Skills
Prepare to highlight your IT and telephony skills, as these are crucial for the role. Think of examples where you've effectively used these skills in a clinical environment, especially when dealing with distressed callers. This will demonstrate your ability to handle the demands of the position.
✨Understand the Trust's Values
Familiarise yourself with the Trust’s commitment to diversity and innovation in patient care. Be ready to discuss how you can contribute to these values, particularly in terms of working collaboratively within a multi-disciplinary team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training process, the team dynamics, or how the Trust supports its staff in achieving work-life balance. It shows your genuine interest in the role and the organisation.