We operate a 24 hour, 7 day a week service for our patients, the hours/shifts vary dependent on the location, as part of the role of an ACA there will be a requirement to cover out of hours shifts on a relief rota basis, please contact us for further information on the possible shift patterns for the area that you are applying for.
Job overview
We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients who are frail or need specialist assistance being taken to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!
You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Applications for this vacancy will be required to work across Hertfordshire and based at Stevenage Ambulance Station.
Please also be aware that you must live within 60 minutes of the base station.
Applicants who have not been successful within the last 3 months need not apply unless they can demonstrate suitable changes.
Every day is different as an ACA and you could really make a difference to our patients.
Find out more via NHS Health Careers or contact the Manager via the details at the bottom of the page
Advert
The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.
You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.
You need a full UK manual car driving licence, with one years driving experience.
(Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)
Your role with EEAST PTS would start with a 3 week paid training course (Monday – Friday). The training involves clinical training to be a ‘First Person on Scene’ and patient transport driver training, and a full uniform is provided.
It is your responsibility to attend in full, and successfully complete the course. Courses are held in Welwyn Garden City. Travel expenses will be reimbursed in line with Trust policy.
You MUST be able to commit to undertaking the training course as outlined above.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
You are required to hold a full UK manual driving licence with 1 year driving experience (a maximum of 3 penalty points for minor motoring offences will be considered).
Please note: During the 3 week training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues. Training is held at either Welwyn Garden City (Hertfordshire) or Barton Mills (Suffolk), or another designated venue.
As a Healthcare worker you will be subject to Immunisations which will be checked through Occupational Health and boosters provided as required.
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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - GOV.UK website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.
If you have a disability and wish to send in an alternative format of the application form please contact the Recruitment Team on 01234 243200
PLEASE NOTE - If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these e-mail providers may divert any communications straight in to your "junk" inbox.
You may wish to add any addresses featuring 'trac.jobs' to a safe list.
The Trust reserves the right to close this vacancy before the advertised closing date if a large number of applications are received. If you would like to apply for this position then please keep this information in mind when preparing your submission.
Please note that if you have not had a response from us after one month of submitting your application, you have not been shortlisted for interview.
Ambulance Care Assistant (Relief) - Stevenage, Hertfordshire employer: East of England Ambulance Service Trust
At Make Ready Services within the East of England Ambulance Services NHS Trust, we pride ourselves on being an exceptional employer dedicated to making a difference in our communities. Our supportive work culture fosters teamwork and inclusivity, with numerous employee growth opportunities and comprehensive benefits including generous annual leave, NHS pension scheme, and access to mental health resources. Located in a vibrant region with diverse communities, we encourage flexible working arrangements to help our staff achieve a healthy work-life balance while contributing to vital emergency services.
Contact Details:
East of England Ambulance Service Trust Recruitment Team
