At a Glance
- Tasks: Act as a key link between ambulance services and hospitals to ensure smooth patient flow.
- Company: Join EEAST, a supportive and dynamic NHS organisation with great career opportunities.
- Benefits: Enjoy 27+ days holiday, NHS pension, flexible working, and tailored learning.
- Other info: Guaranteed interview for disabled applicants meeting criteria; diverse and inclusive workplace.
- Why this job: Make a real difference in healthcare while developing your career in a varied environment.
- Qualifications: Must be an experienced HCPC registered Paramedic or NMC registered Nurse.
The predicted salary is between 37890 - 46310 £ per year.
EEAST is a great place to work, offering great career opportunities in a varied and supportive environment. We are recruiting Hospital Ambulance Liaison Officers (HALO) across the Trust region: Essex, Norfolk, Suffolk, Hertfordshire, Bedfordshire or Cambridgeshire.
The HALO acts as a key operational link between the ambulance service, hospitals and wider health and care partners, assisting with the effective management of patient flow, ambulance handovers and the safe transfer of care. As a qualified healthcare professional, the HALO provides clinical and operational oversight of handover processes, promotes and advises on the effective use of patient pathways, and facilitates the sharing of real-time operational intelligence to support decision-making during periods of system pressure.
The HALO develops and maintains effective working relationships with Acute Trust colleagues and wider system partners, working collaboratively alongside existing hospital flow and assessment teams to support operational performance and patient flow objectives. The post holder provides professional challenge where required, supports compliance with national standards, promotes patient and staff welfare, and drives service improvements that enhance patient outcomes, reduce delays and improve operational performance.
The role represents EEAST professionally at all times and promotes a culture of partnership working and system-wide improvement.
The post holder will act as the primary liaison between EEAST, acute hospitals, Integrated Care Boards (ICBs), alternative pathway providers and frontline ambulance staff to support timely patient flow, ambulance handovers and the safe transfer of care. The post holder will negotiate with, influence and challenge hospital and partner provider teams to support timely patient flow, reduce ambulance handover delays and release ambulance resources to respond to patient demand.
Essential Skills:
- Experienced HCPC registered Paramedic who has completed the NQP pathway or NMC registered Nurse post Pre-Hospital Practitioner pathway/or equivalent with at least 12 months frontline ambulance service experience.
- A first Line Manager’s qualification equivalent to ILM level 3 or Managerial qualification or equivalent experience, demonstrable experience of working in a supervisory role or above.
- Excellent communication skills with the ability to adapt styles.
- A full UK manual driving licence with C1 category, and with no more than 3 penalty points.
Occupational Health: Applicants are advised that EEAST adheres to the recommendations of the Department of Health Medical Advisory Panel relating to health standards for frontline emergency response roles.
Disclosure and Barring Service check: This position involves regulated activity which will require a Disclosure and Barring Service (DBS) check at enhanced level with child and adult barred list check.
Guaranteed Interview Scheme: Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.
Hospital Ambulance Liaison Manager (HALO) employer: East of England Ambulance Service Trust
At Make Ready Services within the East of England Ambulance Services NHS Trust, we pride ourselves on being an exceptional employer dedicated to making a difference in our communities. Our supportive work culture fosters teamwork and inclusivity, with numerous employee growth opportunities and comprehensive benefits including generous annual leave, NHS pension scheme, and access to mental health resources. Located in a vibrant region with diverse communities, we encourage flexible working arrangements to help our staff achieve a healthy work-life balance while contributing to vital emergency services.
Contact Details:
East of England Ambulance Service Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospital Ambulance Liaison Manager (HALO)
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We think you need these skills to ace Hospital Ambulance Liaison Manager (HALO)
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at East of England Ambulance Service Trust.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at East of England Ambulance Service Trust.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to East of England Ambulance Service Trust. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at East of England Ambulance Service Trust. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at East of England Ambulance Service Trust
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research East of England Ambulance Service Trust’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
