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- Tasks: Lead emergency operations, ensuring efficient call handling and resource management.
- Company: Join the East of England Ambulance Service NHS Trust, dedicated to innovative patient care.
- Benefits: Enjoy flexible working options and a supportive environment for personal growth.
- Why this job: Make a real impact in emergency care while collaborating with diverse teams.
- Qualifications: Seeking strategic leaders with experience in urgent and emergency care operations.
- Other info: We encourage applications from under-represented groups to enhance our workforce diversity.
The predicted salary is between 43200 - 72000 £ per year.
The East of England Ambulance Service NHS Trust is looking for a forward-thinking and experienced leader to join our senior leadership team as Strategic Lead for Emergency Operations Centres (EOCs).
This pivotal role offers executive-level responsibility for overseeing the performance and strategic direction of our EOC services. With a core focus on emergency call handling, dispatch, clinical triage, and resource management, the postholder will play a key role in driving operational excellence and innovation across the Trust.
You will lead the development and implementation of new models of care, spearhead digital transformation initiatives, and ensure the delivery of high-quality, responsive services to the communities we serve.
Reporting directly to the Chief Operating Officer and working closely with the wider Clinical Operations team, you will provide strategic leadership to enhance system-wide collaboration, build operational resilience, and ensure the ongoing effectiveness and efficiency of our EOC functions.
We are seeking a strategic, ambitious, and collaborative leader with a strong background in urgent and emergency care operations. The ideal candidate will bring a proven ability to influence at senior levels and deliver measurable improvements in patient care, performance, and service delivery.
- Provide senior leadership across EEAST’s emergency control rooms, ensuring efficient and effective delivery of 999 call handling and emergency dispatch services
- Drive service improvement, performance, and innovation through data-driven decision-making and robust governance
- Lead, develop, and inspire a multidisciplinary team to ensure high levels of staff engagement, development, and retention
- Support business continuity planning and ensure readiness to respond to major incidents and surges in demand
- Collaborate with NHS system partners, Integrated Care Boards (ICBs), and regional emergency services to enhance patient pathways and system coordination
- Ensure compliance with Regulatory requirements, including associated action plans
You\’ll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone\’s throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
For further details / informal visits contact: Name: Darren Meads Job title: Chief Operating Officer Email address: darren.meads@eastamb.nhs.uk Telephone number: 01234 243 200 #J-18808-Ljbffr
Strategic Lead for Emergency Operations Centres employer: East of England Ambulance Service NHS Trust
Contact Detail:
East of England Ambulance Service NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Lead for Emergency Operations Centres
✨Tip Number 1
Familiarise yourself with the latest trends in emergency operations and digital transformation within the NHS. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the emergency care sector, especially those who have experience in leadership roles. Attend relevant conferences or webinars to connect with potential colleagues and gain insights into the challenges and innovations in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven service improvement and innovation in previous roles. Highlight your ability to use data-driven decision-making to enhance performance and patient care, as this is crucial for the position.
✨Tip Number 4
Research the East of England Ambulance Service NHS Trust's recent initiatives and achievements. Being knowledgeable about their current projects will demonstrate your genuine interest in the organisation and your readiness to contribute to their goals.
We think you need these skills to ace Strategic Lead for Emergency Operations Centres
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Strategic Lead for Emergency Operations Centres. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in emergency care operations and leadership roles. Use specific examples to demonstrate how you've driven performance improvements and innovation in previous positions.
Showcase Leadership Skills: Clearly articulate your leadership style and how it aligns with the values of the East of England Ambulance Service NHS Trust. Discuss your ability to inspire and develop teams, as well as your experience in strategic decision-making.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the role. Use keywords from the job description to ensure your application stands out and demonstrates your suitability for the position.
How to prepare for a job interview at East of England Ambulance Service NHS Trust
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the responsibilities and expectations for the Strategic Lead for Emergency Operations Centres. Familiarise yourself with the key areas such as emergency call handling, dispatch, and clinical triage to demonstrate your knowledge and readiness.
✨Showcase Your Leadership Experience
Prepare to discuss your previous leadership roles, particularly in urgent and emergency care operations. Highlight specific examples where you've influenced senior-level decisions or driven measurable improvements in service delivery, as this will resonate well with the interviewers.
✨Emphasise Collaboration Skills
Given the collaborative nature of the role, be ready to share experiences where you've successfully worked with multidisciplinary teams or partnered with external organisations. This will illustrate your ability to enhance system-wide collaboration and operational resilience.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities in high-pressure situations. Think about past incidents you've managed and how you applied data-driven decision-making to improve outcomes, as this aligns with the Trust's focus on innovation and performance.
