Station Manager - Nottinghamshire (12 Months Secondment/Fixed Term)

We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.

The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire)., We are recruiting for 1x 12 month secondment/fixed term position based at Beechdale Ambulance Station as relief covering the South Nottinghamshire area.

At East Midlands Ambulance Service NHS Trust, we are committed to delivering excellent patient care and exploring opportunities for continuous service delivery improvements.

As part of our Reshaping Operations programme, a new role of Station Manager has been established and we are now looking to recruit experienced leaders to the roles across all divisions within EMAS.

The role will be accountable to the divisional Head/s of Operations. We currently have one vacancy in Nottinghamshire – North area of the division.

Operationally the role will predominantly work across 5 days (Monday to Friday) with a requirement to work out of hours and weekends to support operational delivery., As a Station Manager you will be responsible for establishing and embedding a supportive, motivational and compassionate leadership culture across the station based operational teams. This is a key leadership role in supporting EMAS to deliver its vision and values.

You will be responsible for the overall management and leadership of a defined station / group of stations. This will include the line management and supervision of the station-based team which may include Clinical staff, Administration staff, Vehicle Preparation Operatives and Domestic staff.

You will also be responsible for maintaining compliance with all relevant key quality and workforce requirements and accountable for a range of the Division’s key performance indicators for a station / group of stations (across a balanced scorecard) working in conjunction with the Wider Divisional leadership and command teams.

You will also be accountable for the day to day implementation and monitoring of service delivery for your station or group of stations.

Working for our organisation

EMAS has five values which underpins everything we do; how we deliver our services and how we work with each other. Our values were updated in 2018 to reflect our commitment to encouraging innovation, team and partnership working, and looking outwards as well as inwards.

By living these values and supporting others to do the same, we will help to make sure that EMAS is an organisation we can all be proud of.

• Respect: Respect for our patients and each other

• Integrity: Acting with integrity by doing the right thing for the right reasons

• Contribution: Respecting and valuing everyone’s contribution, and encouraging innovation

• Teamwork: Working together, supporting each other, and collaborating with other organisations

• Competence: Continually developing and improving competence

There are many qualities you will need to make a success of being a member of the EMAS team. Some you will learn as your career develops; others are personal skills, To provide and embed a supportive, motivational and compassionate leadership culture across the station based operational teams. This role is a key leadership role in supporting EMAS in continuing our journey and consistently deliver our vision and values.

Reporting and accountable to the Head of Operations (HoO) for their station area (see appendix 1) and responsible for the overall management and leadership of a defined station / group of stations. This will include the line management and supervision of the station-based team which may include clinical staff, station administration, make ready and domestic staff.

The SM is responsible for ensuring their teams maintain compliance with all relevant key quality and workforce requirements. The role will be accountable for a range of key performance indicators for a station / group of stations. The Station Manager (SM) will work autonomously, providing working cover which will ensure continuity of management and providing high quality, visible and accessible leadership.

The SM will be accountable for the day to day implementation and monitoring of service delivery for their station(s) in support of the Division’s key performance indicators (across a balanced scorecard), working in conjunction with the wider Divisional leadership and command teams.

The SM will operate flexibly across the defined area of responsibility and they will provide support, guidance and advice to all staff based at or visiting their station(s). The role will provide the named leadership point of contact (within area of responsibility) for all staff related issues and be an interface with local stakeholders and external agencies as required.

The SM will liaise closely with the Duty Commander on the provision of direct clinical care to patients. The role will provide ongoing support and post-incident feedback to teams and clinicians after operational and clinical events. The role will also work in close partnership with their area Divisional Senior Clinical Leader (DSCL) to ensure that staff supervision, appraisal, education and development requirements are consistently delivered.

The SM will be responsible for the oversight and management of relevant investigations, dealing with complaints and issues and ensuring swift resolution where both appropriate and possible. The SM will also provide support across the Division and wider Operations in regard to investigations.

In addition to the day to day operational responsibilities, the SM will also support the Division on the design and implementation of local transformational change initiatives with the sole aim of enhancing service delivery and increased efficiency. This will include being a local point of contact and representative for station / area external stakeholder engagement.

The SM will also support the wider Divisional and organisational resilience, acting as an Operational Commander (see appendix 2), undertaking relevant command qualifications as appropriate.

Please refer to the attached document for the Job Description and Person Specification for the role for more in depth information., It is a clear professional responsibility of all health care staff to be vaccinated. EMAS NHS Trust therefore encourages and supports all employees to be vaccinated as it remains the best line of defence against COVID 19.

If you haven’t heard back from us within eight weeks of the closing date please consider your application unsuccessful.

Due to the high volume of applications received we are unable to provide updates on the progress of applications and only successful candidates at shortlisting stage will be contacted, regrettably feedback will not be provided. If you are unsuccessful at this stage please refer back to the job description, person specification and advertised requirements for ways to improve your future applications.

Internal candidates applying for vacancies must have completed their probationary period (stated within your contract) at point of application.

East Midlands Ambulance Service NHS Trust is an equal opportunities and Disability Confident employer, committed to ensuring equality of opportunity. We actively encourage interest from across our diverse communities. Black and Minority Ethnic staff are currently under-represented within our workforce, and we welcome applications from within these communities.

We are keen to promote a positive work-life balance. We recognise the importance of being able to spend quality time with family and friends and to engage in your own personal interests outside of work, which alongside work helps us to lead healthy and fulfilling lives. We are committed to embedding the NHS People Promise to support colleagues to work flexibly in a way that works for our patients, for us and for you. Many of our staff already work flexibly in many different ways, including job share, part-time or other flexible working patterns. Please talk openly to us at interview about flexible working opportunities. In addition, if a role is advertised as home based, we remain committed to supporting flexibility around workplace locations, so please talk to us about the options available to you. If it works for our service, we will do our best to make it work for you.

At EMAS we believe that our culture should be built upon our core values and that our behaviour should reflect these. Our values – respect, integrity, contribution, teamwork and compassion – underpin everything we do – how we deliver our services and how we work with each other. We believe that it’s our people who make EMAS what it is.

Our Vision – Responding to patient needs in the right way, developing our organisation to become outstanding for patients and staff, and collaborating to improve wider healthcare.

Please note we reserve the right to withdraw this vacancy if an internal member of staff on our redeployment register expresses an interest and is successful for this vacancy, or if a sufficient number of applications is received.

Please be aware if you are applying for a Frontline role, an Enhanced DBS clearance check will be required, and depending on the nature of other non-patient facing roles this check may also be required if offered a position with EMAS (All spent and unspent convictions must declared).

If you are not part of the update service, you will be liable for the payment and this will be deducted from your first months’ salary. The current cost of an enhanced DBS check is £43.88.

• A willingness to work as a member of a team

• Good communication skills

• Good levels of fitness and manual-handling skills (for some roles)

• Excellent driving skills (for some roles)

• Initiative

• Decision-making skills

• A calm manner even in the most challenging situations

• A willingness to learn and further develop your skills