At a Glance
- Tasks: Craft delicious coffee and create memorable customer experiences.
- Company: Join Costa Coffee, the UK's number one coffee brand with a passion for community.
- Benefits: Enjoy employee discounts, career growth, and a company pension scheme.
- Other info: Flexible part-time hours perfect for students looking to earn while they learn.
- Why this job: Be part of a fun team that values integrity and ambition while making a difference.
- Qualifications: No experience needed, just a love for coffee and a positive attitude.
Social network you want to login/join with:
Coffee Shop Assistant - Part Time, Ilkeston
-
Client:
East Midlands
Location:
Ilkeston, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0d5afa002a12
Job Views:
5
Posted:
15.07.2025
Expiry Date:
29.08.2025
Job Description:
At the heart of Costa Coffee are our values: Pride, Ambition, Integrity, and Working Together. We are the No 1 coffee brand in the UK. At Costa, you are part of a team that shares a passion for coffee and a desire to deliver great experiences to our customers, communities, and colleagues.
Our Coffee Shop Assistants are fun, hardworking, and customer-obsessed. If you have a passion for great coffee and creating memorable experiences, this could be the best career move you ever make. You will learn to craft the perfect coffee, ensuring each cup is filled with warmth and happiness, and play a vital role in building a positive team environment.
Responsibilities include:
- Crafting great coffee with passion and energy.
- Serving customers with a smile and creating memorable moments.
- Being knowledgeable about Costa products to advise customers confidently.
- Maintaining health, safety, and cleanliness standards across the store.
- Having fun at work and supporting your team.
Requirements:
- A love for coffee.
- A positive outlook and personality.
- A passion for delivering excellence.
- Good communication skills and a genuine passion for people.
- Confidence to show your personality.
- Ability to multitask and a hardworking attitude.
- No experience required, just a can-do attitude.
Benefits include:
- Employee discount.
- Excellent career and development prospects.
- Company pension scheme.
- Opportunities to impact your local community.
Coffee Shop Assistant- part time in Ilkeston employer: East Midlands
At Costa Coffee, we pride ourselves on fostering a vibrant and inclusive work culture where every Coffee Shop Assistant is valued for their passion and dedication. Located in Ilkeston, our team enjoys excellent career development opportunities, a generous employee discount, and the chance to make a positive impact in the local community while crafting exceptional coffee experiences. Join us to be part of a fun, hardworking team that shares your love for coffee and commitment to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Assistant- part time in Ilkeston
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like East Midlands and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at East Midlands and let us see your personality shine through!
We think you need these skills to ace Coffee Shop Assistant- part time in Ilkeston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and East Midlands.
Get Familiar with Our Brand:Before applying, take some time to learn about East Midlands and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at East Midlands
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress East Midlands.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which East Midlands will surely appreciate.
