At a Glance
- Tasks: Support and maintain the district heating network, ensuring reliable heat services.
- Company: Inclusive employer committed to diversity and community representation.
- Benefits: 26 days annual leave, generous pension scheme, health benefits, and discounts.
- Other info: Flexible working arrangements and career growth opportunities available.
- Why this job: Join a hands-on role making a real difference in your community.
- Qualifications: Level 3 Engineering Fitter Apprenticeship or relevant experience required.
The predicted salary is between 22000 - 26000 £ per year.
About the Role
Senior Service Technician to support the operation and maintenance of the district heating network and associated infrastructure across the city. Hands‑on role undertaking planned and reactive maintenance on key assets including pipework, pumps, valves, meters, boilers and CHP plant, ensuring the safe and reliable delivery of heat services to customers.
About You
The ideal candidate will have:
- A Level 3 Engineering Fitter Apprenticeship, a City & Guilds Level 3 Diploma in Engineering Construction – Fabrication Pipefitting, or similar, and/or significant relevant professional experience.
- Demonstrable experience with pumps, valves, heat exchangers, system balancing and pipework behaviour (e.g., airlocks and flow restrictions).
- Working knowledge of fault‑finding methods and repair of heating systems and mechanical components or assemblies.
- The ability to communicate effectively with engineers, customers, contractors and residents.
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS check is required for this post. The role requires participation in the on‑call rota.
EEO Statement
We are committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled – these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and encourage you to discuss this with us during the selection process if this is something you are interested in.
Benefits
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Closing Date: 31/07/2026
Senior Service Technician Network employer: East Midlands Shared Services
As a Senior Service Technician Network, you will join a dynamic and inclusive team dedicated to maintaining the district heating network across the city. Our company prioritises employee well-being with generous leave policies, a robust pension scheme, and health benefits, all while fostering a supportive work culture that values diversity and encourages professional growth. With flexible working arrangements and opportunities for skill development, we are committed to creating a rewarding environment for our employees.
Contact Details:
East Midlands Shared Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Technician Network
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Senior Service Technician Network
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch East Midlands Shared Services's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at East Midlands Shared Services. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at East Midlands Shared Services
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at East Midlands Shared Services.
