At a Glance
- Tasks: Provide top-notch customer service and manage front desk operations on weekends.
- Company: Friendly UK-based recruitment agency with a focus on excellent service.
- Benefits: Flexible weekend hours, supportive team environment, and valuable experience.
- Why this job: Join a welcoming team and make a difference in clients' experiences.
- Qualifications: Strong communication skills and some office management experience.
- Other info: Great opportunity to develop your customer service skills in a dynamic setting.
The predicted salary is between 20000 - 30000 £ per year.
A UK-based recruitment agency is seeking a dedicated Weekend Receptionist to provide excellent customer service and administrative support. Located in Ilkeston, the ideal candidate should possess strong communication skills, office management experience, and familiarity with multi-line phone systems. You will be part of a friendly team focused on delivering first-class service.
Responsibilities include:
- Greeting visitors
- Managing incoming calls
- Maintaining the customer area
Join us and contribute to a welcoming environment for our clients.
Weekend Front Desk & Customer Service Coordinator in Ilkeston employer: East Midlands Recruitment
Contact Detail:
East Midlands Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Front Desk & Customer Service Coordinator in Ilkeston
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your communication skills! Since this role involves greeting visitors and managing calls, try role-playing with a friend or family member to get comfortable with different scenarios you might face at the front desk.
✨Tip Number 3
Don’t underestimate the power of a good first impression. When you walk into the interview, be confident, smile, and remember to maintain eye contact. This will help you come across as approachable and ready to provide excellent customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team. We can’t wait to see your application!
We think you need these skills to ace Weekend Front Desk & Customer Service Coordinator in Ilkeston
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight your experience in customer service and any relevant skills in your application. We want to see how you can connect with clients and create a welcoming atmosphere!
Tailor Your Application: Don’t just send the same CV everywhere! Take a moment to tweak your application to match the job description. Mention your office management experience and familiarity with multi-line phone systems to show us you’re the perfect fit.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional setting. Use a friendly tone in your cover letter but keep it polished. We want to see your personality shine through while still being professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at East Midlands Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of a welcoming environment.
✨Familiarise Yourself with Office Management Tools
Since the role involves administrative support, make sure you're comfortable discussing any office management experience you have. If you've used multi-line phone systems or scheduling software, be prepared to talk about it and how it helped you stay organised.
✨Practice Your Communication Skills
Strong communication is key for this position. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly and confidently. This will help you feel more at ease when answering questions during the actual interview.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Research the company and its values, and be ready to explain why you want to be part of their friendly team. A positive attitude can go a long way in making a great impression.