East Midlands Railway in Sheffield is seeking a Customer Service Supervisor to lead our station team, ensuring high standards of customer service and safety. You’ll manage rosters, monitor processes and coach colleagues to deliver consistent experiences.
We offer shift patterns including early, late and night work, comprehensive safety training, and a range of benefits as part of joining One Team, delivering journeys that count.
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Railway Station Supervisor – Customer Experience Lead in Sheffield employer: East Midlands Railway
East Midlands Railway (EMR) is an exceptional employer that prioritises the professional development of its employees, particularly through structured roles like the Fleet Graduate Engineer. With a strong focus on mentorship from Chartered Engineers and opportunities to rotate through various functions, EMR fosters a collaborative work culture that encourages growth and innovation in railway engineering. Located in the vibrant East Midlands, employees benefit from a supportive environment that values safety and leadership, making it an ideal place for those seeking meaningful and rewarding careers.
