Senior Revenue Manager

We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

In this role, you’ll lead EMR’s revenue optimisation strategy, creating programs that strengthen our commercial position and deliver appealing propositions for both existing and new customers. You’ll lead a team of Revenue Management Analysts, ensuring excellent systems knowledge and driving measurable improvements in revenue performance. You’ll also develop and maintain systems to monitor revenue, track key KPIs, and communicate successes across the business.

What else you’ll be involved in:

• Drive EMR’s revenue optimisation strategy.
• Develop programs and initiatives that enhance the commercial position.
• Ensure customer propositions are compelling for both new and existing customers.
• Lead and inspire a team of Revenue Management Analysts.
• Foster excellent systems knowledge and data-driven decision making.
• Support continual improvement in revenue performance through coaching and guidance.

Revenue Monitoring & Performance

• Develop and maintain systems to monitor revenue performance.
• Track key KPIs and metrics to evaluate success.
• Communicate results and successes across the business.

If you are a strategic thinker with a passion for maximising revenue and leading high-performing teams, this is your opportunity to make a real impact at EMR.

What we need from you:

• Strong experience and understanding of Pricing and Revenue Management systems and software.
• Exceptional knowledge of Revenue Management and Pricing principles, with proven practical application.
• Excellent leadership, influencing, and stakeholder management skills.
• Outstanding numerical and analytical ability, with a strong aptitude for IT systems and spreadsheet tools.
• Solid understanding of how products and market segmentation impact customer demand.
• A proactive, positive, and determined individual who works well in a team and acts as a role model.
• Demonstrated ability to manage, motivate, and develop a team.
• Experience working with agencies and external suppliers.
• Educated to degree level or equivalent.

As well as a competitive salary, we’ll also offer you:

• 32 days’ holiday per year, rising to 34 after 2 years.
• Free First Class duty travel on the EMR network.
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER.
• 75% discount on national leisure travel (including partner and dependants).
• Friends and Family discounted tickets on the EMR network.
• Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and on site 2-3 days per week. Should you wish to work full time on site, this is also an option. We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

To apply complete the online application and upload your CV. As we operate a blind screening process, please remove all personal information including your name from your CV.