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- Tasks: Monitor performance, analyse risks, and provide insights to improve railway operations.
- Company: Join East Midlands Railway, a Top Employer with a focus on performance and reliability.
- Benefits: Enjoy 32 days holiday, free rail travel, and a defined benefit pension scheme.
- Why this job: Make a real impact on the future of railway performance and safety.
- Qualifications: Strong analytical skills and experience with data visualisation tools like Power BI.
- Other info: Inclusive culture welcoming diverse applicants, with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Performance Risk & Assurance Manager role at East Midlands Railway
At East Midlands Railway (EMR), performance and reliability are at the heart of what we do. With over 30 million passengers every year, our people make the difference — and we’re proud to have been recognised nine times as a Top Employer.
We’re now looking for an analytical and proactive Performance Risk & Assurance Manager to join our Performance Strategy team in Derby. This is a fantastic opportunity to play a key role in helping EMR achieve its performance targets and deliver a safe, reliable and sustainable railway for the East Midlands.
What you’ll be doing
- Monitor and report on EMR’s operational performance against contractual benchmarks.
- Identify and analyse risks, trends and opportunities — helping to inform business decisions.
- Provide accurate performance reporting and data‑driven insight to senior stakeholders.
- Manage and maintain performance risk registers and assurance processes.
- Work collaboratively across the East Midlands Joint Partnership, including Network Rail.
- Lead workshops and presentations to build understanding of operational performance and risk.
You’ll be a detail‑focused and data‑driven professional who thrives on improving performance and managing risk. You’ll also bring:
- Strong analytical and IT skills, ideally with Power BI, Tableau or Business Objects experience.
- A good understanding of performance management frameworks and KPIs.
- The ability to communicate complex data clearly to all audiences.
- Excellent stakeholder management, presentation and report‑writing skills.
- (Desirable) Knowledge of rail performance systems such as TRUST, Compass or Integrale.
Why join EMR?
- Defined benefit pension scheme
- 32 days’ holiday (rising to 34)
- Free and discounted rail travel
- Access to a wide range of employee benefits and training opportunities
At EMR, we’re proud to be One Team — inclusive, diverse and passionate about doing the right thing. We particularly welcome applications from women and ethnic minority groups, who are currently underrepresented in our workforce.
Apply now and help us shape the future of performance and reliability at East Midlands Railway.
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Performance Risk & Assurance Manager employer: East Midlands Railway
Contact Detail:
East Midlands Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Risk & Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at East Midlands Railway on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Performance Risk & Assurance Manager.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've used data to drive performance improvements in past roles. We want to see that you can turn numbers into actionable insights!
✨Tip Number 3
Showcase your presentation skills! Since the role involves leading workshops and presentations, practice explaining complex data in simple terms. We need to see that you can engage stakeholders effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the EMR team and making a difference in performance and reliability.
We think you need these skills to ace Performance Risk & Assurance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Performance Risk & Assurance Manager role. Highlight your analytical skills and experience with performance management frameworks, as these are key to what we’re looking for at EMR.
Showcase Your Data Skills: Since this role is all about data-driven insights, don’t forget to mention your experience with tools like Power BI or Tableau. We want to see how you can turn complex data into clear, actionable reports!
Communicate Clearly: When writing your application, keep it clear and concise. We need to know you can communicate complex information effectively, so use straightforward language and structure your thoughts logically.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at East Midlands Railway
✨Know Your Numbers
As a Performance Risk & Assurance Manager, you'll be dealing with data all the time. Brush up on key performance indicators (KPIs) relevant to the railway industry and be ready to discuss how you've used data to drive decisions in the past. This shows you’re not just familiar with numbers but can also interpret them effectively.
✨Master the Art of Communication
You’ll need to communicate complex data clearly to various stakeholders. Practice explaining your previous projects or analyses in simple terms. Consider using examples that highlight your ability to present findings in a way that everyone can understand, regardless of their background.
✨Show Your Analytical Skills
Prepare to discuss specific instances where your analytical skills made a difference. Think about times when you identified risks or trends that led to significant improvements. Be ready to share these stories, as they will demonstrate your proactive approach to performance management.
✨Engage with Stakeholders
Stakeholder management is crucial for this role. Before the interview, think about how you’ve successfully collaborated with different teams in the past. Be prepared to discuss your strategies for building relationships and ensuring everyone is on the same page, especially in a collaborative environment like East Midlands Railway.