At a Glance
- Tasks: Lead the Occupational Health admin team and enhance service delivery.
- Company: Join EMR, a forward-thinking company committed to diversity and inclusion.
- Benefits: Enjoy 32 days holiday, travel discounts, and an employee benefits portal.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact on employee wellbeing and service quality.
- Qualifications: Experience in admin management, strong data skills, and team leadership.
The predicted salary is between 35000 - 45000 € per year.
At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.
This is an operational office-based role at our Occupational Health & Wellbeing Centre in Derby. In this role, you will contribute to the delivery of a high-quality Occupational Health service by leading an efficient and effective administrative function. Alongside managing systems and data, you will support employee wellbeing initiatives and enable the clinical team to deliver the best possible service. This role includes line management responsibility for the administration team, ensuring high standards of customer service and consistent operational performance.
What else you’ll be involved in:
- Lead the Occupational Health administration function, ensuring a high-quality, efficient service
- Ensure systems and processes meet service level agreements and support clinicians and customers
- Support the achievement and maintenance of SEQOHS accreditation
- Manage and develop Occupational Health systems to drive efficiency and service improvement
- Work with stakeholders to enhance systems in line with the EMR digital strategy
- Partner with IT to ensure system performance, upgrades and business continuity
- Deliver in house training on Occupational Health systems and processes
- Delivery of briefings to wider internal stakeholders on changes to Occupational Health procedures
Data, reporting & governance:
- Maintain the integrity and compliance of the Occupational Health medical database
- Produce reports and analysis to support governance and regulatory requirements
- Deliver data quality audits, including regular reporting cycles
People leadership & customer experience:
- Lead and develop the administration team to deliver a high standard of service
- Manage performance to ensure a consistent, customer-focused approach
- Support the delivery of the health and wellbeing strategy
- Maintain patient confidentiality and adhere to infection prevention and control standards
What we’re looking for:
- Experience managing administrative or operational functions, ideally within Occupational Health or a healthcare environment
- Strong systems and data management capability, including reporting and analysis
- Experience of leading and developing teams
- Ability to work collaboratively with stakeholders across clinical, HR and IT functions
- Knowledge of data governance, confidentiality and compliance standards
- A continuous improvement mindset with a focus on service quality and efficiency
Benefits:
- 32 days’ holiday per year, rising to 34 after 2 years
- Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER
- 75% discount on national leisure travel (inc partner and dependants)
- Friends and Family discounted tickets on the EMR network
- Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!
Occupational Health Office and Systems Manager employer: East Midlands Railway
At EMR, we pride ourselves on fostering a diverse and inclusive workplace that values the contributions of all employees. As an Occupational Health Office and Systems Manager at our Derby location, you will benefit from a supportive work culture that prioritises employee wellbeing and professional growth, alongside competitive benefits such as generous holiday allowances and substantial travel discounts. Join us in making a meaningful impact while enjoying a fulfilling career with ample opportunities for development and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Occupational Health Office and Systems Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at EMR on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by researching EMR's values and recent initiatives, especially around diversity and inclusion. Show that you’re not just a fit for the role but also align with their mission. We want to see your passion for making a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team leadership and operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help us see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows us that you’re genuinely interested in the role and the company.
We think you need these skills to ace Occupational Health Office and Systems Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Occupational Health Office and Systems Manager role. Highlight your experience in managing administrative functions and any relevant systems or data management skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at EMR. Don’t forget to mention your commitment to promoting diversity and inclusion, as we value these qualities highly.
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've developed teams and maintained high standards of customer service. We love seeing candidates who can inspire and motivate others!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at East Midlands Railway
✨Know Your Stuff
Make sure you understand the key responsibilities of the Occupational Health Office and Systems Manager role. Familiarise yourself with EMR's commitment to diversity and inclusion, as well as their operational goals. This will help you demonstrate your alignment with their values during the interview.
✨Showcase Your Leadership Skills
Since this role involves managing an administration team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team or improved service quality. Highlight how you can foster a positive and inclusive culture within the team.
✨Data Management is Key
Brush up on your systems and data management skills. Be ready to talk about your experience with reporting, analysis, and maintaining data integrity. You might even want to prepare a few examples of how you've driven efficiency in previous roles through effective data management.
✨Engage with Stakeholders
This role requires collaboration with various stakeholders, including clinical, HR, and IT functions. Prepare to discuss how you've worked with different teams in the past. Emphasise your communication skills and your ability to build relationships that enhance operational performance.
