East Midlands Railway is seeking an experienced IT Service Delivery Manager to lead our Service Delivery function and ensure reliable, secure technology. You will head a team delivering 1st and 2nd line IT support across the business, combining strategic thinking with hands-on leadership to drive service improvement.
You’ll shape the Service Delivery strategy, manage end-user technology lifecycle, collaborate with Information Security, and report to IT leadership through dashboards and
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IT Service Delivery Leader: Strategy & End-User Excellence employer: East Midlands Railway
East Midlands Railway (EMR) is an exceptional employer that prioritises the professional development of its employees, particularly through structured roles like the Fleet Graduate Engineer. With a strong focus on mentorship from Chartered Engineers and opportunities to rotate through various functions, EMR fosters a collaborative work culture that encourages growth and innovation in railway engineering. Located in the vibrant East Midlands, employees benefit from a supportive environment that values safety and leadership, making it an ideal place for those seeking meaningful and rewarding careers.
