IT Project Manager

Have you ever thought about working for a train operator? At EMR, we are proud to be One Team. We are passionate about keeping people safe, delighting our customers, doing the right thing, and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,500 employees, our people are the reason we are so successful, and the IT team makes a crucial contribution to this. Ten times accredited as a Top Employer, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work. And now we have a great opportunity for someone to join our IT team in Derby as an IT Project Manager.

The successful applicant will be reporting to the Lead IT Project Manager, and you’ll act as the interface between IT, the business user community, suppliers, EMR PMO and potentially TUK (Transport UK) Group IT on all EMR Business impacting systems upgrade, replacement or change projects. This is a great opportunity for someone who's managed large complex projects, system changes and is able to work to tight deadlines.

What you’ll be doing in this role:

• Manage the business systems and applications program of work, ensuring there is an overall programme plan with milestones, resources, cost analysis, and reports to the IT & Systems Programme Manager.
• Line manages a team to deliver business projects on time, within budget and scope.
• Be responsible for delivery of project plans aligned to business commitments, BAU initiatives and as per approved time, scope & budget ensuring required resourcing is approved with technical managers.
• Maintain core set of project deliverables (i.e. timing plan, resource plan, budget tracking, RAID logs etc), making this available for IT management and PMO and keeping them regularly up to date.
• Ensure that Project stakeholders are furnished with the appropriate level of engagement to meet and surpass their needs.
• Balance Project constraints of time, cost, quality and scope with the ambitions of project stakeholders.
• Negotiate with Operational leads to ensure that Projects are appropriately resourced and negotiate solutions to conflict, particularly with supplier partners.
• Manage conflicts between stakeholders, project delivery representatives ensuring that Project objectives are protected whilst fostering a positive working environment in line with EMR values.
• Be accountable for the financial planning, control and budgetary commitments within the agreed Project Budget or tolerances. Ensuring that any deviations are identified early and managed and controlled appropriately and projects are delivered within scope, on time and within budget.
• Have a good understanding of the basics of Project Finance including ability to forecast effectively, manage change requests and ensure that suppliers are paid promptly and in accordance with financial procedure.

The above list is not exhaustive, and on occasion, the role may need to undertake other reasonable requests as required by their line manager, in line with grade and competence.

To be successful in this role it would be great if you had:

• Qualified/Experience in either: PRINCE2, AGILE, ITILV3, APMP or PMIBOK.
• Educated to degree level or similar experience.
• Aware of ISO standards 27001, 27701, audit & compliance standards, GDPR and security protocols.
• Proven delivery of complex business systems changes (c. 2500 employees) in UK wide digital transformation projects covering application upgrades, replacements, business process improvements, Big Data, BI (analytics) software development.
• Expertise in Project Delivery particularly in complex environments aligned to relevant procurement principles.
• A self-starter, with the ability to operate within a lean HQ and frontline environment, with the ability to switch between strategic and operational project activities.
• Excellent written, verbal and presentation skills as well as being able to communicate at all levels within a large complex and unionised environment.
• General understanding of the basics of Project Finance including ability to forecast effectively, manage change requests and ensure that suppliers are paid promptly and in accordance with financial procedure.

As well as a competitive salary, we’ll also offer you:

• Defined benefit Pension scheme.
• Free First-Class duty Travel on the EMR network.
• Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER.
• Friends and Family discounted tickets on the EMR network.
• 75% discount on national leisure travel (including partner and dependants).
• 32 days holiday per year.

EMR has a hybrid working policy which is applicable for this role. This means the role can be based at home 2-3 days per week and in the office 2-3 days per week. Should you wish to work full time in the office, this is also an option.

We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process. If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR.

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities. We welcome applicants from diverse backgrounds, we promote equal opportunities for all. East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We’ll treat your application fairly and assess you for the job based on merit and skills.