At a Glance
- Tasks: Lead fleet performance and drive continuous improvement across East Midlands Railway.
- Company: Join a forward-thinking railway company committed to innovation and teamwork.
- Benefits: Enjoy a competitive salary, free travel, and discounts on train services.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on fleet reliability and efficiency in the rail industry.
- Qualifications: Experience in fleet performance, engineering, or continuous improvement is essential.
The predicted salary is between 53561 - 61120 £ per year.
- Contract
- Type: Permanent
- Free travel on EMR services and 75% discount on all other train operators
- Closing
- Date: Tuesday 13 October 2026 Reference: 2026-FPTM
About the role
We are looking for an experienced Fleet Performance Team Manager to lead fleet performance and continuous improvement across East Midlands Railway.
At its core, this is a fleet performance and reliability role, combining rail engineering knowledge, performance management, data and Continuous Improvement (CI) to deliver measurable improvements across EMR fleets.
You will lead the Fleet Performance Strategy, turning performance issues into action through analysis, root-cause investigation, structured problem solving and targeted improvement plans.
You will also build CI capability across Fleet and Operations through coaching, Lean and practical problem-solving.
Working across Fleet, Engineering and Operations, you will collaborate with Network Rail, manufacturers, maintenance suppliers and leasing companies to deliver sustainable improvements in reliability, performance and efficiency.
Key responsibilities
- Fleet Performance & Continuous Improvement
- Analyse performance to identify trends, risks, recurring issues and root causes.
- Set performance targets and ensure improvement actions are owned and delivered.
- Lead structured problem solving, process reviews and improvement workshops.
- Apply Lean and CI techniques to improve reliability, efficiency and ways of working.
- Work with Operations to address man/machine interface issues.
- Drive improvements from problem definition through to implementation, benefits realisation and sustainability.
- Embed standardised processes and share best practice across fleets.
- Performance Data & Reporting
- Own fleet performance KPIs and targets, including delay minutes, cancellations, Ca SL, PPM, T-3, T-15 and MTIN.
- Lead performance data collection, validation, analysis and reporting.
- Manage and improve performance systems including Compass, Control Logs, R2, Excel and Power BI.
- Validate MTIN, defect and incident data.
- Turn complex performance information into clear actions and recommendations.
- Use data to evidence improvement and benefits.
- Engineering & Fleet Reliability
- Apply strong technical knowledge of rail traction and rolling stock, including design, manufacture, maintenance and operation.
- Work within relevant rail engineering standards and practices.
- Work with Fleet Engineers, manufacturers and maintenance suppliers to identify and deliver reliability improvements.
- Use rolling stock performance information and Remote Condition Monitoring data to identify and resolve reliability issues.
- Ensure improvement activity aligns with engineering, maintenance and operational requirements.
- Stakeholders, Suppliers & Investment
- Build effective relationships across Fleet, Engineering and Operations.
- Work with Network Rail, manufacturers, suppliers and leasing companies to deliver joint improvements.
- Support reliability funding, claims and performance regimes with robust evidence.
- Lead fleet input into Level 2 and Level 3 delay arbitration.
- Develop fleet initiatives within the Alliance One Plan.
- Develop business cases for fleet, depot and other performance improvement investments.
- Leadership & CI Capability
- Lead and develop the Performance Team, providing clear direction and priorities.
- Coach colleagues in performance management, Lean, structured problem solving and CI.
- Build capability so teams can identify and resolve performance issues themselves.
- Facilitate workshops and engage colleagues at all levels to build ownership.
- Embed data-led problem solving and continuous improvement into everyday performance management.
About You
You'll be an experienced fleet performance, engineering, reliability, business improvement or operational performance professional with a strong understanding of performance, reliability and continuous improvement.
You may have developed your experience through fleet performance, fleet engineering, reliability or continuous improvement.
What matters is your ability to combine performance insight, data and structured problem solving to deliver sustainable improvement.
You'll bring
- Experience of fleet, operational or engineering performance and using data and KPIs to drive improvement.
- Experience of root-cause analysis, structured problem solving and delivering sustainable improvements.
- An Engineering degree or equivalent relevant experience.
- Strong analytical and IT skills, particularly Excel and Power BI.
- Understanding of rail performance measures and industry performance regimes.
- Experience in Continuous Improvement, Lean, reliability improvement, business improvement or operational excellence.
- Experience setting performance targets, managing improvement activity or delivering projects.
- Strong stakeholder and change-management skills, with the ability to work across organisational boundaries.
- Experience working with partners such as Network Rail, manufacturers, suppliers or leasing companies.
- Excellent communication, facilitation and influencing skills, with the ability to turn complex information into clear actions and engage others in delivering change.
Knowledge of rail traction, rolling stock engineering and Remote Condition Monitoring would be advantageous, but is not essential for the right candidate.
A recognised Lean, CI or Operational Excellence qualification would also be advantageous.
Important Notice to Candidate: AI Use Monitoring
Please be advised that all responses to questions on this application form will be carefully monitored for indications of AI assistance.
It is important to us that you are being your authentic self so please base your answers on your personal knowledge and experience.
Any detected use of AI-generated content will result in disqualification from the application process.
We value integrity and transparency in all applications and appreciate your cooperation in maintaining these standards.
If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year.
This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy.
We're One Team, and that means our managers step up for the frontline, not just manage from a distance.
Supporting frontline colleagues is part of our DNA at EMR.
W e welcome applicants from diverse backgrounds , we promote equal opportunities for all.
East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age.
We’ll treat your application fairly and assess you for the job based on merit and skills.
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Fleet Performance Team Manager employer: East Midlands Railway
East Midlands Railway (EMR) is an exceptional employer that prioritises the professional development of its employees, particularly through structured roles like the Fleet Graduate Engineer. With a strong focus on mentorship from Chartered Engineers and opportunities to rotate through various functions, EMR fosters a collaborative work culture that encourages growth and innovation in railway engineering. Located in the vibrant East Midlands, employees benefit from a supportive environment that values safety and leadership, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Performance Team Manager
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like East Midlands Railway.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by East Midlands Railway. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Fleet Performance Team Manager
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at East Midlands Railway, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at East Midlands Railway and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into East Midlands Railway. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at East Midlands Railway
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at East Midlands Railway.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to East Midlands Railway.
