Duty Maintenance Manager

Duty Maintenance Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support train crews and manage maintenance for our fleet to keep services running smoothly.
  • Company: Join East Midlands Railway, a leader in the rail industry with a commitment to diversity.
  • Benefits: Enjoy free travel, discounts, and various training opportunities to grow your career.
  • Why this job: Make a real difference in keeping trains on track while developing your skills.
  • Qualifications: NVQ Level 3 in mechanical/electrical fields and experience in maintenance are essential.
  • Other info: Flexible shifts and a supportive team environment await you!

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Duty Maintenance Manager role at East Midlands Railway

Location: Derby, England, United Kingdom

Key responsibilities include:

  • Providing immediate support and advice to drivers, train crew and other members of the team in the event of a train fault or failure in service.
  • Working as part of the Control Team managing the running and maintenance of the class 158, 170 and 360 fleets.
  • Working closely with the Maintenance Depot teams to ensure failures are rectified promptly to minimise delay and prevent cancellations.
  • Liaising with the Engineering Teams to provide data on the fleet status and performance.
  • Maintaining a log of incident defects, vehicle histories, faults and defects, and work done by maintenance staff.
  • Managing the technical response to train failures working with the depots and mobile technicians to get our customers moving as quickly as possible.

To be successful in this role you will have:

  • Strong written and verbal communication skills.
  • Ability to analyse data and implement changes based on the information.
  • Ability to influence, motivate and work within a team.
  • Good IT skills and experience using Microsoft Office packages.

A mechanical or electrical qualification at NVQ Level 3 or above and experience working in a maintenance or production environment are both essential to the role. Knowledge of Rolling Stock and prior experience in the railway is preferable, but training can be provided.

Our team is ready to respond 24 hours a day, 7 days a week, 364 days of the year, so you will need to be able to work 12-hour shifts across these times.

As well as a competitive salary, we’ll also offer you:

  • Free standard leisure travel on the EMR network and Train Operating Companies under Transport UK & LNER.
  • Friends and Family discounted tickets on the EMR network.
  • 75% discount on national leisure travel (including partner and dependants).
  • Various training and development opportunities.
  • Employee benefits portal with access to generous discounts, Cycle 2 Work Scheme …and many more!

At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.

To apply please complete the online application form and upload your CV. As we operate blind screening, please remove all personal details including your name from your CV.

We promise to treat you fairly, consistently and with respect throughout the application, assessment and selection process.

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Duty Maintenance Manager employer: East Midlands Railway

East Midlands Railway is an exceptional employer, offering a dynamic work environment in Derby where you can make a real impact on train operations and customer satisfaction. With a strong focus on employee development, competitive benefits including free leisure travel and discounts, and a commitment to diversity and inclusion, we ensure that our team members feel valued and supported in their careers. Join us to be part of a dedicated team that works around the clock to keep our services running smoothly while enjoying a rewarding and fulfilling career.
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Contact Detail:

East Midlands Railway Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Maintenance Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees at East Midlands Railway on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge related to rolling stock. We should be ready to discuss how we can tackle train faults and improve service reliability.

✨Tip Number 3

Show off those communication skills! During interviews, we need to demonstrate how we can effectively liaise with teams and motivate others, especially in high-pressure situations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Duty Maintenance Manager

Strong Written Communication Skills
Strong Verbal Communication Skills
Data Analysis
Teamwork
Influencing Skills
Motivational Skills
IT Skills
Microsoft Office Proficiency
Mechanical Qualification (NVQ Level 3 or above)
Electrical Qualification (NVQ Level 3 or above)
Maintenance Experience
Knowledge of Rolling Stock
Problem-Solving Skills
Ability to Work Under Pressure
Flexibility in Shift Work

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Duty Maintenance Manager role. Highlight your relevant experience in maintenance and any qualifications you have that match the job description. We want to see how your skills fit with what we're looking for!

Show Off Your Communication Skills: Since strong written and verbal communication skills are key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing examples where you've effectively communicated in a team setting.

Highlight Your Technical Know-How: We’re looking for someone with a solid understanding of mechanical or electrical systems. Be sure to mention any relevant qualifications and experiences that demonstrate your technical expertise, especially if you’ve worked with rolling stock before.

Follow Our Application Process: To apply, head over to our website and fill out the online application form. Remember to remove your personal details from your CV for blind screening. We promise to treat your application fairly, so let’s get started!

How to prepare for a job interview at East Midlands Railway

✨Know Your Stuff

Make sure you brush up on your knowledge of rolling stock and the specific fleets mentioned in the job description. Familiarise yourself with common train faults and how to troubleshoot them, as this will show your technical expertise and readiness for the role.

✨Communication is Key

Since strong communication skills are essential, practice articulating your thoughts clearly. Think about examples where you've successfully communicated with a team or resolved an issue, as this will demonstrate your ability to influence and motivate others.

✨Data-Driven Mindset

Prepare to discuss how you've used data in previous roles to implement changes or improve processes. Be ready to share specific examples that highlight your analytical skills and how they can benefit the maintenance operations at East Midlands Railway.

✨Show Your Team Spirit

This role requires working closely with various teams, so be prepared to talk about your experience in collaborative environments. Share stories that showcase your ability to work under pressure and how you’ve contributed to team success in past maintenance or production roles.

Duty Maintenance Manager
East Midlands Railway
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