Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead Melton's Housing Services Team to ensure high-quality housing for council tenants.
- Company: Melton Borough Council, committed to community and sustainable growth.
- Benefits: Flexible working hours, generous leave, and a supportive work environment.
- Why this job: Make a real difference in people's lives while shaping the future of housing services.
- Qualifications: Extensive experience in tenancy management and knowledge of housing legislation.
- Other info: Join a vibrant community in beautiful Leicestershire with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
There is never a dull moment in Local Government and certainly not in housing. This is an opportunity to lead an exciting next chapter for Melton’s Housing Services Team, staying true to our mission of Helping People, Shaping Places. With our C2 grading from the Regulator of Social Housing in August 2024 following a proactive inspection, we have confidence in our journey so far and in the plans we have to enter the next chapter for housing at Melton Borough Council.
This is an important management role with responsibility for ensuring high quality housing services for council tenants, with services that focus on positive outcomes for tenants and demonstrate good value for money. The role will lead the core housing and tenancy functions of the council, ensuring excellent outcomes for customers. As part of our Housing Leadership Team, the role will directly support the Assistant Director of Housing Quality, Development and Landlord Services.
The role will have responsibility for ensuring that rental and service charge income is maximised, anti-social behaviour is tackled robustly, our leasehold properties are managed correctly and tenants are provided with the support they need to sustain their tenancies. The role will ensure that tenancies are managed in line with good, data led, tenancy management principles. It will oversee the management and performance of tenancy management (sustainment and enforcement), income management and older persons’ housing functions.
About you
We are looking for someone that has extensive experience of tenancy management, preferably in a social housing environment. We are looking for someone that can really demonstrate how they have listened to the views of tenants and then implemented service changes and enhancements in response to this feedback. You will have a good knowledge of tenancy management principles and be able to demonstrate how you have applied these to a housing service. A good applied understanding of legislation and regulation surrounding tenancy management is important.
You will be able to plan over a long term period, including short and long term, evidence based, budget setting. Some contract management skills, and knowledge of different contract types, is desirable. We continue to adapt and improve our housing function in line with tenant feedback and the requirements of regulation. You will have experience of leading and managing change in an organisation, providing the team with the support that they need to ensure this has a real impact and is embedded. You will be able to provide clear updates on progress and performance to a wide range of stakeholders.
Ideally you will have a level 4 housing qualification, or the ability and commitment to starting this within a three-year period. Ideally you will have relevant membership to a chartered body. You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
About Us
Melton resides in the beautiful Leicestershire countryside. Its town centre Melton Mowbray, is a quintessential English market town built on a strong tradition of farming. Renowned for its fine food and drink, the borough has become the centre of excellence for local food producers. The town itself is steeped in history and together with the surrounding area has much to offer all those that choose to live, work or visit here.
At Melton Borough Council, we are firmly committed to promoting a vibrant and sustainable economy, focused on growth and prosperity. Working for us, you will find a great sense of community in which we work together towards achieving the council’s shared objectives and which ensures our customers are at the heart of everything we do. You’ll also enjoy an excellent range of benefits and family friendly working policies. These include flexi time with no core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development.
More information
This post requires a check with the disclosure and barring service (DBS). Please see the full job description below. For an informal chat about the role, please do not hesitate to contact: Chris Flannery – Assistant Director for Housing Quality, Development and Landlord Services Telephone: 01664 504287 Email: cflannery@melton.gov.uk Closing Date: Noon, 22 December 2025.
Housing Services Manager Melton Borough Council in Melton Mowbray employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Manager Melton Borough Council in Melton Mowbray
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, especially those who work at Melton Borough Council. A friendly chat can give you insider info and might just land you a referral.
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. Show us that you’re not just interested in the role but also passionate about making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially around tenancy management and customer service. We want to see how you’ve tackled challenges in the past and how you plan to lead the team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Melton Borough Council.
We think you need these skills to ace Housing Services Manager Melton Borough Council in Melton Mowbray
Some tips for your application 🫡
Show Your Passion for Housing: When writing your application, let your enthusiasm for housing services shine through! We want to see how much you care about making a difference in people's lives and shaping communities.
Tailor Your Experience: Make sure to highlight your relevant experience in tenancy management. We’re looking for specific examples of how you've listened to tenant feedback and made impactful changes. This will show us you understand the role and its challenges.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Melton Borough Council.
How to prepare for a job interview at East Midlands Jobs
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy management principles and relevant legislation. Be ready to discuss how you've applied these in your previous roles, especially in a social housing context. This will show that you’re not just familiar with the theory but can also put it into practice.
✨Listen and Adapt
Prepare examples of how you've listened to tenant feedback and made service changes based on their views. This is crucial for the role, so think about specific instances where your actions led to positive outcomes for tenants. It’ll demonstrate your commitment to improving housing services.
✨Showcase Your Leadership Skills
As this role involves leading a team, be ready to share your experiences in managing change and supporting your team through transitions. Highlight any successful projects you've led and how you ensured they were embedded within the organisation.
✨Engage with Stakeholders
Think about how you’ve communicated progress and performance updates to various stakeholders in the past. Being able to articulate your approach to stakeholder engagement will be key, so prepare some examples that showcase your communication skills and ability to build relationships.