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- Tasks: Provide housing advice and support to individuals facing homelessness challenges.
- Company: Join Melton Borough Council's dedicated Housing Options team.
- Benefits: Flexible working hours, generous leave, and professional development opportunities.
- Why this job: Make a real difference in your community by helping people secure stable housing.
- Qualifications: Experience with homeless legislation and strong communication skills required.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for an enthusiastic individual to join the Melton Borough Council Housing Options team as a Housing Options Officer.
Purpose of the job
To work in the housing options team and offer professional housing advice, assess housing needs and provide customer-focused service to families and individuals experiencing housing challenges. A housing options officer seeks to relieve and prevent homelessness. They assess the needs of individuals facing housing challenges and make statutory decisions to secure housing that meets statutory guidelines. The role will involve liaising with stakeholders and partners to help relieve homelessness such as social care teams, voluntary agencies, private landlords, and registered providers. The role will also involve liaising with safeguarding agencies to ensure the council responds proactively to vulnerable people.
This is an exciting opportunity to join a service working towards reducing rough sleeping and ending cycles of homelessness in the Melton borough supporting people to access suitable accommodation. The role involves conducting thorough assessments of clients’ circumstances, understanding their needs, and offering appropriate advice and options. You will provide information on available housing services, private rentals, welfare and potential financial support schemes. Additionally, you’ll collaborate with other internal and external teams to ensure a comprehensive approach to housing support, aiming to improve the quality of life and stability for those seeking assistance. Your communication, problem-solving, and empathy skills will be essential in guiding individuals through the housing process and helping them secure suitable and sustainable living arrangements.
About You
The successful candidate will be motivated with a passion for supporting people. You will be a team player but confident to work independently and have a flexible attitude to working under pressure. We are looking for someone with experience of working with homeless legislation specifically The Homeless Reduction Act 2017. A thorough working knowledge of the Microsoft Office Suite of applications is key, and you will have a basic understanding of support and welfare needs of vulnerable people including criteria for Universal Credit and Housing Benefit. This opportunity would be ideal for an individual who can engage with vulnerable people and professionals and be able to communicate a person’s needs to fellow professionals. They would liaise with stakeholders, arrange meetings and develop ideas that can add value to the wider team.
About us
Working for Melton Borough Council provides an excellent range of benefits and family friendly working policies. These include flexi-time with no core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development. We look forward to hearing from you if you are looking for the chance to work for a forward-thinking Council and make a real difference to the communities of Melton and surrounding area.
Melton Borough Council is committed to offering a guaranteed interview scheme for applicants that meet the essential criteria for a job profile and who:
- Declare themselves to have a disability covered by the definition outlined within the Equality Act 2010
- Are considered to be a care leaver
- Are a veteran or reservist
To see if you may qualify, please read our guaranteed interview scheme document, please do not hesitate to contact us, with any queries you may have.
More Information
You can find out more about this role by viewing the full job description and person specification on our website. Please note that this role is subject to a Disclosure and Barring Check (DBS). If after reading the Job description and personal specification you wish to have an informal chat or need more information, please contact: Rachel Chubb – Strategic Lead Supporting Communities Telephone: 01664 502 510 Email: rchubb@melton.gov.uk
Closes: noon, Monday 02 March 2026
We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your application as soon as possible so that you can be considered for this role.
Interview Date: Thursday 12 March 2026
Housing Options Officer in Melton Mowbray employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Options Officer in Melton Mowbray
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. The more people you know, the better your chances of landing that Housing Options Officer role.
✨Tip Number 2
Prepare for those interviews! Research Melton Borough Council and understand their approach to housing challenges. Be ready to discuss how your skills align with their mission to relieve homelessness and support vulnerable individuals.
✨Tip Number 3
Show off your empathy and problem-solving skills during interviews. Share real-life examples of how you've helped others in similar situations. This will demonstrate your passion for supporting people and your ability to make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Melton Borough Council team and making a positive impact in the community.
We think you need these skills to ace Housing Options Officer in Melton Mowbray
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with housing options and homelessness legislation. We want to see how your skills align with the role of a Housing Options Officer, so don’t hold back!
Showcase Your Empathy: Since this role involves working closely with vulnerable individuals, it’s crucial to demonstrate your empathy and communication skills. Share examples of how you've supported people in challenging situations – we love to see that!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your qualifications and experiences. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and securely. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at East Midlands Jobs
✨Know Your Legislation
Make sure you brush up on the Homeless Reduction Act 2017 and any other relevant housing legislation. Being able to discuss these laws confidently will show that you’re serious about the role and understand the framework within which you'll be working.
✨Showcase Your Empathy
As a Housing Options Officer, your ability to connect with vulnerable individuals is crucial. Prepare examples of how you've successfully supported people in challenging situations before. This will demonstrate your empathy and problem-solving skills during the interview.
✨Familiarise Yourself with Local Resources
Research local housing services, private rentals, and welfare support schemes available in the Melton area. Being knowledgeable about these resources will not only impress your interviewers but also help you provide better advice to clients.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and collaboration, as liaising with various stakeholders is key in this role. Think of specific instances where you’ve worked effectively with others to achieve a common goal, and be ready to share those stories.
