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- Tasks: Design and implement quality checks and performance monitoring frameworks for benefits.
- Company: Join Charnwood Council, a diverse and inclusive employer committed to community service.
- Benefits: Enjoy generous leave, agile working, professional development, and free parking.
- Why this job: Make a real impact in a fast-paced team while developing your skills in benefits management.
- Qualifications: Experience in Housing Benefit and Council Tax Support with strong IT and analytical skills.
- Other info: Be part of a supportive environment that values diversity and employee well-being.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are currently looking to recruit a Benefits Performance and Control Senior Officer. This is a new position and is an exciting opportunity for an experienced benefits professional to develop and diversify their skills and knowledge.
The Role
Working with the benefits manager and team leaders, this post-holder will be responsible for designing and implementing quality checking and performance monitoring frameworks. They will also assist with the training of staff, system reconciliation, subsidy, audit, and recovery of overpayments.
The Person
We are looking for a candidate who has current Housing Benefit and Council Tax Support experience, who is selfâmotivated, organised, and has excellent IT skills. The successful candidate will need to be focussed, show attention to detail, have knowledge of benefits legislation, have good questioning and analytical skills, and be comfortable working in a collaborative, fastâpaced team environment.
The benefits of working with us:
- Agile working for many roles
- Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays
- Most services are closed over Christmas
- Opportunities for professional development linked to many roles
- Access to the Local Government Pension Scheme
- Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the wellâbeing and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
About Charnwood
We are proud of our borough, and it is a great place to live, work, visit and invest in. Charnwood boasts breathâtaking landscapes which are great to explore. At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world. Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand in Charnwood describes the borough as being at the centre of innovation. Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries. Charnwood also has a wide ranging portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal. There are a range of exciting developments and regeneration opportunities which will help create highâquality jobs and ensure continued economic prosperity.
Benefits Performance and Control Senior Officer M599 in Loughborough employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Benefits Performance and Control Senior Officer M599 in Loughborough
â¨Tip Number 1
Network like a pro! Reach out to current employees at the council or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
â¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of benefits legislation. We want to see that you're not just a great fit on paper, but that you can also talk the talk when it comes to the specifics of the role.
â¨Tip Number 3
Show off your analytical skills during the interview! Bring examples of how you've tackled challenges in previous roles, especially those related to performance monitoring or quality checking.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Benefits Performance and Control Senior Officer M599 in Loughborough
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your Housing Benefit and Council Tax Support experience. We want to see how your skills align with the role, so donât be shy about showcasing your relevant achievements!
Show Off Your IT Skills: Since excellent IT skills are a must for this position, include specific examples of software or systems youâve worked with. We love seeing candidates who can demonstrate their tech-savviness in a practical way!
Attention to Detail is Key: In your application, pay close attention to spelling and grammar. A well-presented application shows us that youâre organised and detail-oriented, which is exactly what weâre looking for in a Benefits Performance and Control Senior Officer.
Apply Through Our Website: We encourage you to submit your application through our website. Itâs the best way to ensure it gets into the right hands and helps us keep track of all applicants. Plus, itâs super easy to do!
How to prepare for a job interview at East Midlands Jobs
â¨Know Your Benefits Legislation
Make sure you brush up on current Housing Benefit and Council Tax Support legislation before the interview. Being able to discuss specific regulations and how they apply to the role will show your expertise and commitment to the position.
â¨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical skills in previous roles. Whether it's through performance monitoring or quality checking, having concrete examples ready will demonstrate your ability to handle the responsibilities of the position effectively.
â¨Emphasise Team Collaboration
Since this role involves working closely with team leaders and staff training, be ready to discuss your experience in collaborative environments. Highlight instances where you've successfully worked as part of a team to achieve common goals.
â¨Demonstrate IT Proficiency
Given the importance of IT skills in this role, be prepared to talk about the software and systems youâve used in the past. If you have experience with specific benefits management systems, mention them to show you're ready to hit the ground running.