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- Tasks: Provide top-notch tenancy management and support to council tenants in Lincoln.
- Company: Join the City of Lincoln Council, dedicated to community service and tenant satisfaction.
- Benefits: Enjoy flexible working, generous leave, and health support plus discounts on shopping and travel.
- Why this job: Make a real difference in people's lives while building valuable skills in housing management.
- Qualifications: Six months experience in social housing or related fields, with strong negotiation and conflict resolution skills.
- Other info: Great career growth opportunities in a supportive local government environment.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for an individual to join Tenancy Services as a Housing Officer on a permanent basis, working in one of our Tenancy Management teams. The teams provide the front-line service to Council tenants in the City of Lincoln, dealing with such issues as rent arrears, anti-social behaviour and general estate management duties.
Responsibilities
- Provide an effective and efficient high quality tenancy management service to the tenants and leaseholders living in the council’s housing stock in order to maintain a good landlord / tenant relationship and strive towards tenancy sustainment.
- Maximise the council’s rental income through effective income management and arrears recovery.
- Ensure and enforce compliance with the tenancy agreement and carry out effective management of the estate environment, promoting and supporting effective resident involvement.
Qualifications
- Minimum six months experience of working in social housing, tenancy management or related public service field.
- Knowledge of tenancy management issues relevant to registered housing providers.
- Ability to handle conflict and adopt a firm but fair approach.
- Experience of effective negotiation.
- Ability to make decisions using own initiative.
Benefits we offer
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Local government pension scheme.
- Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
Housing Officer in Lincoln employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those working at the City of Lincoln Council. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of tenancy management issues. Be ready to discuss how you’d handle real-life scenarios, like rent arrears or anti-social behaviour, to show you’re the right fit for the team.
✨Tip Number 3
Don’t just apply anywhere; focus on our website! We’ve got all the latest job openings, and applying directly through us shows you’re genuinely interested in being part of the City of Lincoln Council.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and remind them why you’re the best candidate for the Housing Officer role.
We think you need these skills to ace Housing Officer in Lincoln
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in social housing and tenancy management. We want to see how your skills align with the responsibilities of a Housing Officer, so don’t hold back on showcasing relevant examples!
Showcase Your Conflict Resolution Skills: Since handling conflict is key in this role, include specific instances where you've successfully managed difficult situations. We love to see how you’ve adopted a firm but fair approach in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at East Midlands Jobs
✨Know Your Stuff
Make sure you brush up on tenancy management issues relevant to registered housing providers. Familiarise yourself with common challenges like rent arrears and anti-social behaviour, as well as the council's approach to these issues. This will show that you're not just interested in the role but also understand the landscape you'll be working in.
✨Showcase Your Experience
Highlight your previous experience in social housing or tenancy management during the interview. Be ready to share specific examples of how you've handled conflict or negotiated effectively in past roles. This will demonstrate your ability to manage tenant relationships and enforce compliance with tenancy agreements.
✨Demonstrate Decision-Making Skills
Prepare to discuss situations where you've had to make decisions using your own initiative. Think of examples where your choices led to positive outcomes, especially in challenging scenarios. This will illustrate your capability to handle the responsibilities of a Housing Officer.
✨Engage with the Interviewers
Don't forget that interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, the council's approach to tenant involvement, or the challenges they face. Engaging with the interviewers shows your genuine interest in the role and helps you assess if it's the right fit for you.
