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- Tasks: Provide top-notch admin support in a fast-paced Housing Solutions Team.
- Company: Join South Derbyshire District Council, committed to diversity and excellent customer care.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Provisional interviews scheduled for late May 2026.
The predicted salary is between 24000 - 28000 £ per year.
South Derbyshire District Council is looking for applicants committed to equal opportunities, diversity and good customer care to ensure our customers receive an excellent service.
If you have the knowledge, experience and aptitude to work within a friendly fast‐paced Housing Solutions Team providing an administrative function, then joining our team could be your next career move.
An ability to deal with customers both face‐to‐face, over the telephone and by email is essential. You will need to be able to provide an efficient and high standard of administrative support.
Your responsibilities will include:
- Assisting and supporting in the processing of Housing Register Applications carried out by applicants and following our internal policies accordingly.
- Dealing with all enquiries relating to the letting, termination and repair of the Council's garage stock.
If you wish to discuss the role informally, please contact Jordan Brown at jordan.brown@southderbyshire.gov.uk.
Provisional Interview Date: Week commencing 25 May 2026.
Housing Administration Officer employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administration Officer
✨Tip Number 1
Get to know the company! Research South Derbyshire District Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills. Since the role involves dealing with customers face-to-face, over the phone, and via email, think of examples from your past experiences where you've provided excellent service. Be ready to share these during your interview!
✨Tip Number 3
Don’t hesitate to reach out! If you have questions about the role, drop Jordan Brown an email. It shows initiative and can give you insights that might set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Housing Administration Officer
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start writing, make sure you understand what the role of Housing Administration Officer entails. Familiarise yourself with the key responsibilities and required skills so you can tailor your application to highlight your relevant experience.
Showcase Your Customer Care Skills: Since customer care is a big part of this role, make sure to include examples of how you've provided excellent service in previous jobs. We want to see that you can handle enquiries face-to-face, over the phone, and via email with ease.
Highlight Your Administrative Experience: This position requires strong administrative support, so be sure to mention any relevant experience you have. Whether it's processing applications or managing records, we want to know how you've excelled in similar tasks before.
Apply Through Our Website: Once you're happy with your application, head over to our website to submit it. This ensures your application goes directly to us, making the process smoother for everyone involved. Don't forget to double-check everything before hitting send!
How to prepare for a job interview at East Midlands Jobs
✨Know Your Stuff
Make sure you understand the role of a Housing Administration Officer inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around customer care and administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and administration. Think about scenarios where you've dealt with customers face-to-face or over the phone, and be ready to share those experiences. This will demonstrate your ability to handle similar situations in the role.
✨Show Your Enthusiasm
During the interview, let your passion for providing excellent customer service shine through. Talk about why you want to work in housing solutions and how you can contribute to the team. A positive attitude can make a big difference!
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the challenges they face, or how success is measured in the role. It shows that you're engaged and thinking ahead about how you can fit into their team.