At a Glance
- Tasks: Assist with campsite operations, customer enquiries, and ensure a welcoming environment for visitors.
- Company: Join the Peak District National Park Authority and be part of a vibrant outdoor community.
- Benefits: Flexible hours, beautiful surroundings, and the chance to work in nature.
- Why this job: Perfect for outdoor enthusiasts looking to gain experience in hospitality and customer service.
- Qualifications: Experience in hospitality, practical skills, and a valid driving licence required.
- Other info: Enjoy working in a stunning location with opportunities for personal growth.
The predicted salary is between 24000 - 36000 Β£ per year.
As a Campsite Warden at North Lees Campsite, Hathersage, you will assist with the day-to-day operation of our popular campsite and nearby holiday cottage and dealing with customer enquiries and bookings. You will take pride in your work and, with the support of the Property Manager and Campsite Manager, you will ensure the site is presented in the best possible condition to welcome visitors and promote the National Park Authority.
Responsibilities:
- Guiding and supervising visitors to the campsite and holiday accommodation
- Enforcing rules and maintaining safety on site
- Cleaning of the shower and toilet block and camping pods
- Dealing with telephone and email enquiries and reservations
- Co-ordinating changeover days with the cleaning contract provider
- Collecting camping fees and managing the cash
- Answering out of hours calls to manage queries from campers and attending emergency callouts
- Deputising for the Campsite Manager as required during annual leave, sickness and other absences
This is an annualised-hours post of 891 hours per annum, with more hours worked during busier periods of the year. The exact distribution of hours may vary due to school holidays and operational requirements, but as a rough guide:
- April to August: 27 hours per week
- September to October: 15 hours per week
- November to February: 7 hours per week
- March: 15 hours per week
Working pattern includes Fridays (of which a minimum 1 shift per month will be an evening shift), evenings and weekends (2 weekend shifts per month 1 of which will be a Saturday).
About the Campsite:
North Lees campsite is located in the sheltered Hope Valley, 1.5 miles north of Hathersage. It is within short walking distance of numerous world-class climbing, bouldering, cycling and walking routes. North Lees campsite is the ideal base for those seeking quiet outdoor recreation in stunning surroundings and for visitors wishing to explore the Peak District National Park. The nearby woodlands, farmland and moorland are managed for conservation and form part of our Stanage-North Lees estate.
About You / Qualifications:
- Previous experience in a similar hospitality role
- Practical maintenance skills
- Excellent customer service skills
- A full, valid driving licence
For more information about the role, the organisation and conditions of employment, please see the attached applicant pack or visit our website www.peakdistrict.gov.uk.
To apply, click here (https://careers.peakdistrict.gov.uk/PeakDistrict/Home).
Campsite Warden in Hathersage employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Campsite Warden in Hathersage
β¨Tip Number 1
Get to know the campsite and its surroundings! Familiarise yourself with the local attractions and activities, so you can chat confidently about them during interviews. This shows your passion for the role and the area.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Campsite Warden and how you'd handle them. Role-playing with a friend can help you feel more prepared and relaxed when it comes to the real deal.
β¨Tip Number 3
Network with others in the industry! Join local outdoor or hospitality groups on social media. You never know who might have insider tips or even job leads that could help you land that Campsite Warden position.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, youβll find all the details you need about the role and the organisation there.
We think you need these skills to ace Campsite Warden in Hathersage
Some tips for your application π«‘
Show Your Passion: When writing your application, let us see your enthusiasm for the role of Campsite Warden. Share why you love the outdoors and how you can contribute to making North Lees Campsite a welcoming place for visitors.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality or customer service. We want to know how your skills align with the responsibilities listed in the job description, so be specific about your past roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Remember, donβt apply through the Derbyshire County Council website! Make sure to submit your application via our official site. Itβs the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at East Midlands Jobs
β¨Know Your Campsite
Familiarise yourself with North Lees Campsite and its surroundings. Understand the key features, activities available, and the importance of the Peak District National Park. This will help you answer questions confidently and show your genuine interest in the role.
β¨Showcase Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a role that involves dealing with enquiries and ensuring visitor satisfaction.
β¨Demonstrate Practical Skills
Since the role requires practical maintenance skills, be ready to discuss any relevant experience you have. Whether it's cleaning, basic repairs, or managing bookings, highlight your hands-on abilities and how they can benefit the campsite.
β¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, how would you handle an emergency callout or a difficult camper? Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.