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For Companies At a Glance
- Tasks: Help people maximise digital tools and improve work processes across the council.
- Company: Join Derbyshire County Council, a forward-thinking organisation focused on digital transformation.
- Benefits: Generous leave, flexible hours, pension scheme, and wellbeing support.
- Why this job: Make a real difference by empowering others with digital skills and tools.
- Qualifications: Experience in digital adoption and a passion for user support.
- Other info: Collaborative environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Closing date: 08 February 2026
About the Role
Are you passionate about helping people get the best from digital tools and changing the way we work for the better? Derbyshire County Council is seeking a proactive and customer‑focused Digital Adoption Analyst to champion everyday digital adoption across our services. Working within Digital Services, you’ll collaborate with business partners, IT specialists, and end users to make sure our Microsoft 365 and other core solutions are understood, well‑used, and delivering measurable value.
Key Responsibilities
- Design and deliver practical training, workshops and support materials that build digital confidence and capability across the organisation.
- Analyse adoption data and user feedback to identify barriers, opportunities and quick wins, and turn insights into clear, actionable recommendations.
- Develop and maintain content for the SharePoint Learning Portal, curating Microsoft resources and creating engaging, role‑relevant guidance.
- Provide expert advice to services on the transformational opportunities of IT systems and tools, ensuring solutions meet user needs and represent best value.
- Support change management activities so that new tools and features are adopted smoothly and consistently.
- Prepare concise reports and updates on progress, challenges and outcomes for stakeholders.
- Work collaboratively with multi‑disciplinary teams to align adoption activity with project delivery and service goals.
- Stay current with emerging digital trends and good practice across local government and the wider public sector.
About You
We’re looking for someone who is:
- Experienced in digital adoption, IT user support or digital transformation, with a track record of helping colleagues at all levels to embrace new tools and ways of working.
- Creative, able to design engaging learning materials, develop innovative solutions, and inspire others to think differently about digital tools and ways of working.
- A confident communicator, skilled at explaining technical concepts in plain English and influencing stakeholders across services.
- User‑centred, with a strong customer‑service ethos and a genuine interest in how digital can improve public services.
- Organised and collaborative, comfortable working across teams to deliver consistent, high‑quality outcomes.
- Data‑savvy, able to turn usage metrics and qualitative feedback into meaningful insights and practical improvements.
Support & Benefits
- Generous Annual Leave Scheme (27 days increasing to 32 days after 5 years’ service): Ensuring a healthy work‑life balance.
- Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part‑time employees), subject to service needs.
- Local Government Pension Scheme: Providing financial security.
- Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in‑house counselling.
- Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app.
- Training and Development: Opportunities for professional qualifications and ongoing training.
- Cycle to Work Scheme: Promoting a healthy lifestyle.
- Electric/Plug‑in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options.
- Our Derbyshire Rewards: a package of benefits and discounts.
- and much more
Provisional Interview Date: 16 February 2026
Digital Adoption Analyst employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Adoption Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Adoption Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to digital adoption. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and skills.
✨Tip Number 3
Showcase your creativity! When discussing your past projects, highlight how you’ve designed engaging training materials or innovative solutions. We want to see how you can inspire others to embrace new digital tools.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Digital Adoption Analyst
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for digital tools and how they can transform the way we work. Share examples of how you've helped others embrace new technologies in your previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital adoption and user support. We want to see how your skills align with our needs, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use plain English to explain your experiences and achievements, just like you would when communicating with stakeholders.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at East Midlands Jobs
✨Know Your Digital Tools
Make sure you’re well-versed in Microsoft 365 and other digital tools mentioned in the job description. Familiarise yourself with their features and how they can be used to improve workflows. This will help you demonstrate your expertise and show that you can provide valuable insights during the interview.
✨Showcase Your Training Skills
Prepare to discuss your experience in designing and delivering training materials. Bring examples of past workshops or training sessions you've conducted, and be ready to explain how you made them engaging and effective. This will highlight your ability to build digital confidence among users.
✨Data-Driven Insights
Be prepared to talk about how you’ve used data to drive digital adoption in previous roles. Think of specific instances where you analysed user feedback or adoption metrics to identify barriers and opportunities. This will showcase your analytical skills and your ability to turn data into actionable recommendations.
✨Collaborative Mindset
Emphasise your experience working collaboratively with multi-disciplinary teams. Share examples of how you’ve aligned digital adoption activities with project goals and how you’ve influenced stakeholders. This will demonstrate your ability to work effectively across different teams and ensure successful outcomes.
