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- Tasks: Assist in daily operations of cycle hire hubs and provide excellent customer service.
- Company: Join a passionate team at the Peak District's cycle hire centres.
- Benefits: Gain valuable experience, receive training, and enjoy a vibrant work environment.
- Why this job: Share your love for cycling while helping visitors explore the beautiful Peak District.
- Qualifications: Enthusiasm for cycling; bike mechanic experience is a plus but not required.
- Other info: Hands-on role with opportunities for personal growth and development.
The predicted salary is between 1300 - 1600 £ per month.
We are looking for a Cycle Hire Hub Assistant to help us deliver an outstanding visitor experience at our Ashbourne and Parsley Hay cycle hire centres.
In this role, you will support the day‑to‑day operation of the cycle hire hub, sharing your enthusiasm for cycling and helping visitors make the most of their time in the Peak District. You will advise customers on suitable bikes for their needs (including adult, child, electric and accessible cycles), ensure bikes are correctly set up for hire, and carry out simple safety checks and basic adjustments such as saddle height and helmet fitting. Bike mechanic experience preferred, however full training/qualifications are provided.
You will provide a warm, friendly and knowledgeable welcome to visitors, offering guidance on local routes, trail conditions and cycling opportunities. You will also help maximise income by promoting cycle hire options, accessories and retail items, while maintaining high standards of customer service and site presentation.
This is a hands‑on, customer‑facing role based at the Ashbourne and Parsley Hay Cycle Hire centres. The role includes working with booking and till systems, keeping bikes and equipment clean and well presented, and supporting general site operations including opening and closing the hub.
For more information about the role, the organisation and conditions of employment, please see the attached applicant pack or visit our website www.peakdistrict.gov.uk.
Cycle Hire Hub Assistant employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Hire Hub Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out their website and social media. Understanding their values and what they stand for will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for cycling and customer service.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with them, let your love for cycling shine through. Share personal stories about your cycling experiences and how they relate to the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cycle Hire Hub Assistant
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for the sport and how it connects to the role.
Tailor Your Application: Make sure to customise your application to fit the Cycle Hire Hub Assistant role. Highlight relevant skills like customer service, bike maintenance, or knowledge of local cycling routes to show us you’re the perfect fit!
Be Friendly and Approachable: Since this is a customer-facing role, use a warm and friendly tone in your application. We want to see that you can create a welcoming atmosphere for visitors right from the start!
Apply Through Our Website: Remember, don’t apply through the Derbyshire County Council website! Head over to our website to submit your application. It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at East Midlands Jobs
✨Know Your Bikes
Familiarise yourself with different types of bikes, especially those mentioned in the job description like adult, child, electric, and accessible cycles. Being able to confidently discuss the features and benefits of each type will show your enthusiasm and knowledge during the interview.
✨Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this role is all about creating a warm and friendly atmosphere for visitors.
✨Local Knowledge is Key
Research popular cycling routes and trail conditions in the Peak District. Being able to recommend local spots or share your own experiences will demonstrate your passion for cycling and your commitment to enhancing the visitor experience.
✨Hands-On Approach
Since this is a hands-on role, be ready to discuss any relevant experience you have with bike maintenance or customer-facing roles. If you have mechanical skills, highlight them, but also express your willingness to learn and adapt to the training provided.
