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- Tasks: Patrol the community, enforce parking regulations, and provide advice to residents.
- Company: Join Rutland County Council, a supportive and flexible workplace.
- Benefits: Generous annual leave, excellent pension, and career development opportunities.
- Why this job: Make a real difference in your community while enjoying a dynamic work environment.
- Qualifications: Experience in enforcement preferred; strong communication and detail-oriented skills required.
- Other info: Flexible shifts, outdoor work, and full training provided.
The predicted salary is between 24000 - 36000 £ per year.
Do you enjoy working in the community with residents and visitors? We are looking to recruit a Civil Enforcement Officer to join a close-knit team of likeminded professionals. Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas and providing advice to residents and members of the public whilst enforcing road traffic orders and issuing parking fines. If you could do this please read on…
About you
- Capable of lone working safely, previous experience in an enforcement role preferred
- A keen eye for detail
- An excellent communicator able to encourage considerate parking, sometimes in challenging situations, whilst providing a high level of customer service
- Computer literate, you will be able to apply these skills to using a mobile phone with parking software
About the role
- To inspect and identify vehicles parked in contravention of parking regulations
- Issue penalty charge notices where necessary, to ensure our roads are safe and congestion free
- Walking several miles per day, outdoors in all seasons
- Full training in parking enforcement will be provided, including conflict management
- Working flexibly on shifts between 8am-6pm weekdays, likely 10am-6pm, with regular evening, weekend and bank holiday work with pay uplifts
- Initial training may be within weekday and Saturday 8am-6pm range
Please note, the successful applicant will need access to a private vehicle; be mobile and able to work from various locations with a full, valid UK driving licence and business vehicle insurance cover. This is to enable travel across the county to undertake the full requirements of the role. The successful applicant for this post will be subject to a standard check by the Disclosure and Barring Service (DBS). The costs for the DBS are paid by us.
Our offer to you
Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service. We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary – being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff.
To learn more about working with us visit https://jobs.rutland.gov.uk or if you have any queries about this role please contact the Parking Services Team at parkingmanagement@rutland.gov.uk. If you are experiencing problems or have any queries about the application process please call us on 01572 758291 or email us at recruitment@rutland.gov.uk.
Civil Enforcement Officer Rutland County Council employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer Rutland County Council
✨Tip Number 1
Get to know the community! As a Civil Enforcement Officer, you'll be the face of the council. Spend some time walking around the area, chatting with residents and visitors. This will not only help you understand their concerns but also show your commitment to the role.
✨Tip Number 2
Brush up on your communication skills! You'll need to handle challenging situations with grace. Practice how to encourage considerate parking while maintaining a friendly demeanour. Role-playing with friends can be a fun way to prepare for those tricky conversations.
✨Tip Number 3
Familiarise yourself with the parking regulations in Rutland. Knowing the ins and outs of the rules will make you more confident when issuing penalty charge notices. Plus, it shows that you're serious about the job and ready to enforce the law fairly.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get all your details right and can keep you updated on your progress. Plus, it shows you're keen to join our team!
We think you need these skills to ace Civil Enforcement Officer Rutland County Council
Some tips for your application 🫡
Show Your Community Spirit: When writing your application, let us know how much you enjoy working with residents and visitors. Share any experiences you've had in community roles or customer service that highlight your passion for making a positive impact.
Highlight Relevant Experience: If you've got previous experience in an enforcement role, make sure to mention it! We want to see how your skills can translate into the Civil Enforcement Officer position, so don’t hold back on showcasing your expertise.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, focusing on your key skills and experiences that align with the job description. This will help us see why you're a great fit!
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at East Midlands Jobs
✨Know Your Community
Familiarise yourself with the local area and its parking regulations. Being able to discuss specific locations and common issues during your interview will show that you’re genuinely interested in the role and understand the community's needs.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in challenging situations. As a Civil Enforcement Officer, you'll need to encourage considerate parking, so demonstrating your ability to handle difficult conversations with tact will be key.
✨Highlight Your Attention to Detail
Be ready to discuss instances where your keen eye for detail has made a difference. Whether it’s spotting violations or ensuring compliance with regulations, showcasing this skill will align perfectly with what they’re looking for.
✨Demonstrate Flexibility and Commitment
Since the role involves working various shifts, express your willingness to adapt to different schedules. Mention any previous experience with flexible working hours to reassure them that you can meet the demands of the job.