Repairs Coordinator — Housing Services & Customer Experience in Bolsover
Repairs Coordinator — Housing Services & Customer Experience

Repairs Coordinator — Housing Services & Customer Experience in Bolsover

Bolsover Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate housing repairs and enhance customer service for over 5,000 properties.
  • Company: Local government authority committed to community service and improvement.
  • Benefits: Competitive salary, Local Government Pension Scheme, and great work/life balance.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Knowledge of building surveying and strong customer service experience.
  • Other info: Join a dedicated team focused on service improvements and community impact.

The predicted salary is between 28800 - 43200 £ per year.

A local government authority is seeking a Repair Coordinator to join their dedicated Housing Repairs Team in Bolsover. The successful candidate will manage competing demands while ensuring strong customer focus and service improvements in delivering housing repairs to over 5,000 properties.

Key qualifications include knowledge of building surveying and experience in customer service.

The role offers a competitive salary and a range of benefits, including a Local Government Pension Scheme and good work/life balance initiatives.

Repairs Coordinator — Housing Services & Customer Experience in Bolsover employer: East Midlands Jobs

As a local government authority, we pride ourselves on being an excellent employer that values our employees' contributions to the community. Our work culture promotes collaboration and innovation, providing ample opportunities for professional growth while ensuring a healthy work/life balance. With competitive salaries, a Local Government Pension Scheme, and a commitment to service excellence, joining our Housing Repairs Team in Bolsover means becoming part of a dedicated group focused on making a real difference in the lives of over 5,000 residents.
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Contact Detail:

East Midlands Jobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Repairs Coordinator — Housing Services & Customer Experience in Bolsover

Tip Number 1

Network like a pro! Reach out to people in the housing services sector, especially those who work in repairs or customer experience. A friendly chat can lead to insider info about job openings and even recommendations.

Tip Number 2

Prepare for interviews by researching common questions related to repairs coordination and customer service. We suggest practising your answers with a friend or in front of a mirror to boost your confidence.

Tip Number 3

Showcase your skills! When you get the chance to meet potential employers, highlight your knowledge of building surveying and how it relates to improving customer service. Real-life examples can make a big impact.

Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates like you!

We think you need these skills to ace Repairs Coordinator — Housing Services & Customer Experience in Bolsover

Building Surveying Knowledge
Customer Service Experience
Time Management
Competing Demands Management
Service Improvement
Strong Customer Focus
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled competing demands and improved service delivery in the past. Use specific examples to demonstrate your strong customer focus!

Demonstrate Your Knowledge of Building Surveying: Since knowledge of building surveying is key for this role, don’t shy away from showcasing any relevant qualifications or experiences. We’re looking for candidates who can bring that expertise to our Housing Repairs Team.

Tailor Your Application: Take a moment to tailor your application to the job description. We love it when candidates align their skills and experiences with what we’re looking for. It shows us you’ve done your homework and are genuinely interested in the role!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!

How to prepare for a job interview at East Midlands Jobs

Know Your Stuff

Make sure you brush up on your knowledge of building surveying and housing repairs. Familiarise yourself with common issues that might arise in a housing context, as well as the specific services offered by the local government authority. This will show that you're not just interested in the role but also understand the technical aspects involved.

Customer Focus is Key

Since this role heavily involves customer service, prepare examples from your past experiences where you've successfully managed customer expectations or resolved complaints. Highlighting your ability to maintain a strong customer focus while juggling multiple demands will set you apart.

Showcase Your Organisational Skills

As a Repairs Coordinator, you'll need to manage competing demands effectively. Be ready to discuss how you prioritise tasks and handle pressure. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses when discussing past experiences.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.

Repairs Coordinator — Housing Services & Customer Experience in Bolsover
East Midlands Jobs
Location: Bolsover
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  • Repairs Coordinator — Housing Services & Customer Experience in Bolsover

    Bolsover
    Full-Time
    28800 - 43200 £ / year (est.)
  • E

    East Midlands Jobs

    50-100
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