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- Tasks: Design and implement quality checks and performance monitoring frameworks for benefits.
- Company: Join Charnwood Council, a leading shire district council with a focus on community.
- Benefits: Enjoy generous leave, agile working, and access to professional development opportunities.
- Other info: Be part of a diverse team that values inclusion and employee well-being.
- Why this job: Make a real difference in the community while developing your skills in a supportive environment.
- Qualifications: Experience in Housing Benefit and Council Tax Support, with strong IT and analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking to recruit a Benefits Performance and Control Senior Officer. This is a new position and is an exciting opportunity for an experienced benefits professional to develop and diversify their skills and knowledge.
The Role
Working with the benefits manager and team leaders, this post-holder will be responsible for designing and implementing quality checking and performance monitoring frameworks. They will also assist with the training of staff, system reconciliation, subsidy, audit, and recovery of overpayments.
The Person
We are looking for a candidate who has current Housing Benefit and Council Tax Support experience, who is self‑motivated, organised, and has excellent IT skills. The successful candidate will need to be focussed, show attention to detail, have knowledge of benefits legislation, have good questioning and analytical skills, and be comfortable working in a collaborative, fast‑paced team environment.
The benefits of working with us:
- Agile working for many roles
- Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays
- Most services are closed over Christmas
- Opportunities for professional development linked to many roles
- Access to the Local Government Pension Scheme
- Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant’s Employer Recognition Gold Award. We prioritise the well‑being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.
About Charnwood
We are proud of our borough, and it is a great place to live, work, visit and invest in. Charnwood boasts breath‑taking landscapes which are great to explore. At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world. Charnwood is located in the centre of the country with rail, road and air links to the rest of the nation and the world beyond. Our investment brand in Charnwood describes the borough as being at the centre of innovation. Our economy is increasingly diversifying, leveraging the incredible research that flows from the world class Loughborough University and our science and technology related industries. Charnwood also has a wide ranging portfolio of physical, cultural and social assets, with many of the levers of sustainable and inclusive growth at our disposal. There are a range of exciting developments and regeneration opportunities which will help create high‑quality jobs and ensure continued economic prosperity.
Benefits Performance and Control Senior Officer M599 employer: East Midlands Jobs
Contact Detail:
East Midlands Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Performance and Control Senior Officer M599
✨Tip Number 1
Network like a pro! Reach out to current employees at the council or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of benefits legislation and performance monitoring frameworks. We want to see that you're not just a great fit on paper but also in practice!
✨Tip Number 3
Show off your IT skills! Be ready to discuss how you've used technology in previous roles to improve processes or solve problems. This is key for the Benefits Performance and Control Senior Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Benefits Performance and Control Senior Officer M599
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in Housing Benefit and Council Tax Support. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Showcase Your Skills: We’re looking for someone organised and detail-oriented, so be sure to mention specific examples of how you've demonstrated these qualities in your previous roles. Use bullet points to make it easy for us to spot your key achievements!
Be Yourself: Let your personality shine through in your application! We value a collaborative spirit, so don’t hesitate to share your experiences working in teams and how you contribute to a positive work environment.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at East Midlands Jobs
✨Know Your Benefits Inside Out
Make sure you brush up on your Housing Benefit and Council Tax Support knowledge. Familiarise yourself with the latest legislation and any recent changes. This will not only show your expertise but also demonstrate your commitment to staying updated in the field.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical skills and attention to detail. Think of situations where you've successfully implemented quality checks or performance monitoring frameworks. Be ready to discuss how you approached these tasks and the outcomes.
✨Emphasise Team Collaboration
Since this role involves working closely with a team, be prepared to talk about your experience in collaborative environments. Share specific instances where you contributed to team success, especially in fast-paced settings, and how you supported your colleagues.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the team's current challenges or how they measure success in the role. Asking insightful questions shows your genuine interest in the position and helps you assess if it's the right fit for you.