Relief Sales Information Assistant

Relief Sales Information Assistant

Temporary 11 - 12 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Support the Visitor Centre by selling items and providing information to visitors.
  • Company: Derbyshire County Council, committed to excellent customer service.
  • Benefits: Flexible zero hours contract with opportunities for varied work.
  • Other info: Ideal for those seeking flexible work in a beautiful setting.
  • Why this job: Join a vibrant team and connect with nature-loving visitors every day.
  • Qualifications: Retail experience and a passion for the countryside are a plus.

The predicted salary is between 11 - 12 £ per hour.

An exciting opportunity has arisen to join our relief staff pool at High Peak Junction and Middleton Top shop and visitor centre. This vacancy is a zero hours contract, providing cover for holidays/sickness and busy trading times. The shop is open 7 days a week in the summer and then weekends and school holidays during the winter. Hours of work when on relief are 9.30am to 5pm.

What will I be doing: You will support the operation of the Visitor Centre, selling items and providing information and advice to countryside visitors, providing a positive image of the council and promoting customer care.

What skills and experience do you need:

  • Site knowledge is an advantage
  • Retail experience, including cash handling is desirable
  • Ability to deal with enquiries and complaints
  • A basic awareness of Countryside issues e.g. wildlife, rights of way

The role is physically demanding as it includes replenishing deliveries and being on your feet all day. There will also be occasions where you are lone working at the site.

Provisional Interview Date: 5 June 2026

Relief Sales Information Assistant employer: East Midlands Councils/East Midlands Jobs

Joining Derbyshire County Council as a Relief Sales Information Assistant offers you the chance to be part of a supportive and community-focused environment. With flexible zero hours contracts, you can enjoy a work-life balance while contributing to the promotion of our beautiful countryside. We prioritise employee growth and development, ensuring that you have the opportunity to enhance your skills in customer service and retail within a vibrant visitor centre setting.
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Contact Detail:

East Midlands Councils/East Midlands Jobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Sales Information Assistant

✨Tip Number 1

Get to know the local area and its countryside! Familiarise yourself with the wildlife and rights of way, so you can impress during your interview. It shows you're genuinely interested in the role and ready to provide top-notch information to visitors.

✨Tip Number 2

Brush up on your retail skills! Since you'll be handling cash and dealing with customers, practice your sales pitch and how to handle complaints. A little role-play with a friend can go a long way in building your confidence.

✨Tip Number 3

Don’t forget to showcase your flexibility! This role is all about being available when needed, so highlight your willingness to work varied hours. Let them know you’re ready to jump in during busy times or cover for holidays.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!

We think you need these skills to ace Relief Sales Information Assistant

Retail Experience
Cash Handling
Customer Service
Enquiry Handling
Complaint Resolution
Site Knowledge
Countryside Awareness
Physical Stamina
Lone Working

Some tips for your application 🫡

Show Your Passion for the Countryside: When writing your application, let us know why you love the outdoors and how that passion can enhance the visitor experience. A genuine interest in countryside issues will definitely make your application stand out!

Highlight Relevant Experience: Make sure to mention any retail experience you have, especially if it involves cash handling or customer service. We want to see how your past roles have prepared you for this physically demanding position.

Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your skills and experiences at a glance. Clarity is key!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at East Midlands Councils/East Midlands Jobs

✨Know Your Stuff

Familiarise yourself with the local area and its countryside features. Brush up on your knowledge of wildlife, rights of way, and any other relevant information that visitors might ask about. This will show your genuine interest in the role and help you provide accurate information.

✨Showcase Your Retail Skills

Highlight any previous retail experience you have, especially if it involves cash handling or customer service. Be ready to share specific examples of how you've dealt with enquiries or complaints in the past, as this will demonstrate your ability to handle similar situations at the Visitor Centre.

✨Prepare for Physical Demands

Since the role is physically demanding, be prepared to discuss how you manage being on your feet all day and handling deliveries. You might want to mention any relevant experiences that showcase your stamina and ability to work independently, especially during busy periods.

✨Emphasise Team Spirit

Even though you may be working alone at times, it's important to convey your ability to work well within a team. Share examples of how you've collaborated with others in previous roles, as this will highlight your adaptability and commitment to providing excellent customer care.

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