At a Glance
- Tasks: Lead the development of innovative ticketing solutions for public transport across the East Midlands.
- Company: Join a forward-thinking organisation dedicated to transforming public transport.
- Benefits: Make a real impact on communities while enjoying a collaborative work culture.
- Other info: Opportunity to influence sustainable transport solutions and drive innovation.
- Why this job: Shape the future of travel and enhance accessibility for everyone in the region.
- Qualifications: Experience in ticketing systems and strong stakeholder management skills required.
The predicted salary is between 50000 - 60000 £ per year.
Help Shape the Future of Public Transport. We are looking for an ambitious and experienced professional to join us as Principal Officer – Ticketing, playing a leading part in developing and delivering integrated ticketing solutions that will transform how people travel across the East Midlands. This is an exciting opportunity to play a key role in delivering a customer-focused, region-wide ticketing strategy that supports a modern, seamless and accessible public transport network.
Working closely with transport operators, local authorities, suppliers and strategic partners, you will help shape innovative ticketing systems using smart technologies including contactless payments, smartcards, mobile ticketing and integrated journey planning tools.
About the Role
- Lead the creation and implementation of a regional integrated ticketing strategy.
- Drive the development of multi-operator ticketing systems and supporting infrastructure.
- Deliver innovative ticketing products and schemes that improve passenger experience and accessibility.
- Build strong partnerships with transport operators, local authorities and wider stakeholders.
- Manage supplier relationships and contracts to ensure high-quality service delivery.
- Support funding bids, business cases and investment opportunities for future enhancements.
- Oversee financial planning, procurement and governance activities linked to ticketing programmes.
- Monitor performance and use data-driven insights to support continuous improvement.
- Champion innovation and emerging technologies across the transport network.
Where applicable, you will also provide leadership and support to team members, fostering a collaborative and high-performing culture.
What We’re Looking For
- Experience creating and implementing integrated ticketing strategies or systems.
- Previous experience working within ticketing, transport technology or smart mobility environments.
- Strong skills in delivering products, projects or schemes from concept through to implementation.
- Excellent stakeholder management and relationship-building skills.
- Proven experience working within the transport sector.
- Experience managing complex technology or smart infrastructure projects.
- Knowledge of UK transport policy, planning regulations and funding mechanisms.
- Familiarity with smartcard and digital ticketing technologies and transport ticketing legislation.
- Experience working within or alongside local government or transport authorities.
- Degree qualification in a relevant field or equivalent professional experience.
- Chartered status (e.g. CILT).
Our Values
- Lifting Our Region: Putting regional outcomes first and acting as passionate advocates for our communities and places.
- Working Together: Building meaningful partnerships and bringing people together to deliver positive change.
- Making an Impact: Turning ideas into action and delivering real improvements with purpose and focus.
- Valuing diverse perspectives and creating authentic, inclusive relationships with colleagues and stakeholders.
Why Join Us?
This is your chance to influence the future of public transport across the East Midlands and help create a more connected, sustainable and accessible region for everyone. You’ll join a forward-thinking organisation built on partnership, innovation and long-term impact where your work will directly improve journeys and opportunities for people and communities across the region.
Principal Officer- Ticketing in Chesterfield employer: EAST MIDLANDS COMBINED COUNTY AUTHORITY
Join a forward-thinking organisation dedicated to transforming public transport in the East Midlands as a Principal Officer – Ticketing. We offer a collaborative work culture that values innovation and inclusivity, providing you with opportunities for professional growth while making a tangible impact on the community. With a focus on developing integrated ticketing solutions, you'll play a crucial role in enhancing passenger experiences and shaping the future of sustainable travel.
Contact Details:
EAST MIDLANDS COMBINED COUNTY AUTHORITY Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Principal Officer- Ticketing in Chesterfield
✨Network Like a Pro
Get out there and connect with people in the transport sector! Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Showcase Your Expertise
When you get the chance to chat with potential employers or at networking events, make sure to highlight your experience with integrated ticketing strategies and smart technologies. Share specific examples of how you've improved passenger experiences or managed complex projects to really stand out.
✨Follow Up After Interviews
After an interview, don’t just sit back and wait! Send a quick thank-you email to express your appreciation for the opportunity and reiterate your enthusiasm for the role. It shows you’re proactive and genuinely interested in joining their team.
✨Apply Through Our Website
Make sure to apply directly through our website for the best chance of landing that Principal Officer – Ticketing role. We love seeing candidates who are keen to engage with us directly, and it helps us keep track of your application more efficiently!
We think you need these skills to ace Principal Officer- Ticketing in Chesterfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in integrated ticketing strategies. We want to see how your skills align with our mission to transform public transport in the East Midlands.
Showcase Your Stakeholder Skills:Since building partnerships is key for this role, share examples of how you've successfully managed relationships with transport operators or local authorities. We love seeing real-life stories that demonstrate your ability to collaborate!
Highlight Your Innovative Side:We’re all about innovation! Don’t forget to mention any experience you have with smart technologies or digital ticketing solutions. Show us how you’ve championed new ideas in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at EAST MIDLANDS COMBINED COUNTY AUTHORITY
✨Know Your Ticketing Strategies
Make sure you brush up on integrated ticketing strategies and systems. Be ready to discuss your previous experiences in developing or implementing such strategies, as well as how they can transform public transport. This shows you’re not just familiar with the concepts but have practical insights to share.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've built strong relationships with stakeholders in the past. Whether it’s local authorities or transport operators, being able to demonstrate your excellent stakeholder management skills will set you apart. Think of specific instances where your relationship-building led to successful outcomes.
✨Emphasise Innovation and Technology
Since the role involves smart technologies, be ready to discuss your experience with digital ticketing, contactless payments, and other tech innovations. Highlight any projects where you championed new technologies and how they improved passenger experiences. This will show your forward-thinking approach.
✨Understand the Bigger Picture
Familiarise yourself with UK transport policy and funding mechanisms. Being knowledgeable about the regulatory environment will help you articulate how your work aligns with broader goals. It’s not just about ticketing; it’s about making a real impact on public transport in the East Midlands.
