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- Tasks: Support and develop Microsoft 365, Azure, and endpoint environments while delivering top-notch customer service.
- Company: Join the East Midlands Combined County Authority, a forward-thinking organisation.
- Benefits: Enjoy a competitive salary, permanent contract, and opportunities for growth.
- Other info: A UK driving licence is desirable; dynamic work environment with career advancement potential.
- Why this job: Make a real difference in IT support while working with cutting-edge Microsoft technologies.
- Qualifications: Proven 2nd line support experience and strong operating system knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
East Midlands Combined County Authority is seeking an experienced IT Engineer to support and develop its Microsoft cloud and endpoint environment. This role combines hands-on technical expertise with customer-focused service delivery.
Responsibilities include:
- Providing technical support for Microsoft 365 and Azure
- Incident management
- Onsite equipment installations across EMCCA sites
The ideal candidate will have:
- Proven 2nd line support experience
- Strong operating system knowledge
- A relevant technical qualification
A UK driving licence is desirable. Competitive salary and permanent contract offered.
2nd Line IT Engineer: Microsoft 365, Azure & Endpoint in Chesterfield employer: EAST MIDLANDS COMBINED COUNTY AUTHORITY
Contact Detail:
EAST MIDLANDS COMBINED COUNTY AUTHORITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Engineer: Microsoft 365, Azure & Endpoint in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Microsoft 365 and Azure. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare for technical interviews by brushing up on your knowledge of Microsoft cloud services and endpoint management. We recommend setting up a mock interview with a friend to practice your responses.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your 2nd line support experience and any relevant qualifications. Customising your application can really make you stand out.
✨Tip Number 4
Follow up! After an interview, don’t be shy to send a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace 2nd Line IT Engineer: Microsoft 365, Azure & Endpoint in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Azure, and endpoint support. We want to see how your skills match the role, so don’t be shy about showcasing your 2nd line support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how your customer-focused approach aligns with our values at StudySmarter. Keep it concise but impactful!
Show Off Your Technical Skills: In your application, don’t forget to mention any relevant technical qualifications or certifications you have. We love seeing candidates who are proactive about their professional development, especially in areas like Microsoft cloud services.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EAST MIDLANDS COMBINED COUNTY AUTHORITY
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and endpoint management. Be ready to discuss specific features, troubleshooting techniques, and any recent updates or changes in these technologies. This will show that you're not just familiar with the tools but are genuinely passionate about them.
✨Showcase Your Customer Service Skills
Since this role involves customer-focused service delivery, prepare examples of how you've successfully handled technical issues for users in the past. Think about times when you went above and beyond to ensure a positive experience, as this will highlight your ability to communicate effectively and empathise with users.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Practice how you would approach common incidents or challenges related to Microsoft 365 and Azure. This could include resolving a user’s access issue or managing an incident from start to finish. Demonstrating your problem-solving skills will be key.
✨Don’t Forget the Driving Licence
If you have a UK driving licence, make sure to mention it! Since the role involves onsite installations across various EMCCA sites, having a licence can be a significant advantage. If you don’t have one yet, consider mentioning your willingness to obtain it if necessary.