At a Glance
- Tasks: Support utility bill management and ensure top-notch service delivery.
- Company: Join East Lothian Council, a community-focused organisation.
- Benefits: Flexible hours, competitive pay, and part-time options available.
- Other info: Opportunity for career growth and meaningful work.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Higher level education or equivalent experience required.
The predicted salary is between 16.7 - 17.84 £ per hour.
Hourly rate of pay: £16.70 - £17.84
Days and Hours of Work: Monday - Friday, 08:00-16:00. Flexi time is applicable, and starting and finishing times are flexible. To start asap. Applications will be accepted from those wishing to be considered for this role on a part-time basis. If you are applying for this role on a part-time basis, please tell us in the Additional Information section of the application form.
Job Details: Assist in achieving performance targets by effectively administering utility bills received from energy suppliers and in establishing and maintaining quality control systems to ensure best value of service delivery. Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.
Job Requirements:
- Relevant Qualifications: Educated to ‘Higher’ level, NC or SVQ level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
- Level 1 Disclosure Clearance: This role requires Level 1 Disclosure Clearance. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement. Please note: If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check.
Additional Information: For additional East Lothian Council employment information please click on the following link.
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✨Get Involved in Local Initiatives
Dive into local community projects or volunteer with public sector organisations. This puts you directly in contact with people who could help you get your foot in the door for part-time roles at places like East Lothian Council.
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Don’t just rely on the job listings! Connect with professionals in the government and public sector on LinkedIn. Engage with their posts, join relevant groups, and keep an eye out for any local job shares or network events where you can meet people from East Lothian Council directly.
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Some tips for your application 🫡
Showcase Your Public Service Passion:When applying for a part-time role in the government or public sector, it's vital to express your enthusiasm for public service. Share why you’re interested in contributing to East Lothian Council and how your values align with their mission. We love to see candidates who really care about making a difference!
Highlight Relevant Experience:Make sure to detail any previous volunteer work, internships, or jobs that demonstrate your commitment to public service. This is important in the government sector! If you've been involved in community projects or have relevant academic courses, bring those into your CV to stand out.
Tailor Your CV for Public Sector Standards:In the public sector, it’s common to focus on your skills and experiences that align specifically with the role. Ensure your CV includes clear examples of how your background fits the responsibilities outlined in the job posting for Repairs & Voids Support Officer - EAL12911 at East Lothian Council. Use bullet points for clarity—it's all about making it easy for the hiring team!
Keep It Professional, But Personal:While we want you to be personable, don’t shy away from a formal tone in your cover letter. Share your motivations and what you hope to learn in this part-time role at East Lothian Council. It’s a balance of showing who you are while respecting the formal nature of the public sector!
How to prepare for a job interview at East Lothian Council
✨Show Your Commitment to Public Service
Part-time roles in the government or public sector often attract candidates who are passionate about making a difference. Let's highlight your dedication to public service during the interview. Be prepared to discuss any volunteer work or projects that showcase your commitment to the community and alignment with the mission of East Lothian Council.
✨Familiarity with Policy and Regulation
Understanding government policies and regulations is crucial in this field. Brush up on relevant laws or initiatives that impact the role you're applying for. We can also prep you for scenario-based questions where you might have to demonstrate how you'd navigate specific public issues relevant to Repairs & Voids Support Officer - EAL12911.
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